COUNCIL MEETING

[ ROLL CALL ] >> ALRIGHT. IF WE COULD ALL PLEASE RISE AND FACE THE FLAG. I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA AND TO THE REPUBLIC FOR WHICH IT STANDS, ONE NATION UNDER GOD, INDIVISIBLE WITH LIBERTY AND JUSTICE FOR ALL. >> GOOD MORNING. WE WILL BE LEAD IN OUR INVOCATION FROM THE DISCIPLES OF CHRIST CHURCH. GOOD MORNING. GOOD TO HAVE YOU HERE. THAT'S THE MICROPHONE. >> GOOD MORNING, EVERYONE. IT'S NICE TO BE HERE. NICE TO SEE THAT THE NAME OF GOD IS ON TOP OF EVERYTHING. IT'S VERY NICE TO KNOW THAT WE DEPEND ON HIM, EVERY SINGLE STEP WE DO, AND I HAD THE PLEASURE FOR ME DOING THIS AT CHURCH, AND IT'S A PLEASURE FOR ME TO PRAY AT THIS TIME. OKAY. DEAR AND BELOVED GOD, FIRST OF ALL, IN THE NAME OF YOUR SON, JESUS, WE THANK YOU FOR THIS DAY. THANK YOU FOR THE OPPORTUNITY TO BE HERE TOGETHER AND ONE MORE OPPORTUNITY TO HAVE ONE MORE DAY IN OUR LIFE. I ASK YOU THE BLESSING FOR EVERY SINGLE PERSON THAT IS HERE. EVERY SINGLE PERSON THAT'S WORKING THE PROJECT I ASK YOU FOR A BLESSING FOR THEM. I ALSO ASK YOU FOR THE BLESSING ALL THE STRENGTH AND WISDOM FOR MAYOR AND ALL THE AUTHORITIES THAT SIT TOGETHER WITH HIM, ALL THE STAFF THAT WORK WITH HIM, PLEASE LORD, POWER YOUR ANOINTING ON THEM, GIVE THEM ALL THE WISDOM THAT THEY NEED FOR EVERY SINGLE PROJECT FOR THE CITY AND WE ASK YOU FOR A BLESSING. WE THANK YOU FOR THIS WONDERFUL DAY AND WE TRUST IN YOU AND YOUR NAME OF JESUS THAT WE PRAY, AMEN. >> THANK YOU SO MUCH. GREAT TO HAVE YOU HERE AT CITY HALL. >> THANK YOU. >> NOW ON TODAY'S AGENDA ORDER OF BUSINESS. >> MAJOR, JUST THE LAY DOWN ITEM IS AN ITEM ALL OF YOU SHOULD HAVE RECEIVED FROM THE CLERK REFERENCE TO THE POTENTIAL EXPANSION OR A NEW PRISON SITE AT THE CORRECTIONAL CENTER SO I'D LIKE TO ADD IT FOR DISCUSSION. >> I WILL ADD IT AFTER THE PRESENTATION AND THE DISCUSSION SECTION. >> ALL IN FAVOR SAY AYE. ANYTHING ELSE? >> NO, SIR. >> OKAY LADIES AND GENTLEMEN, WELCOME. WELCOME BACK. IF YOU ARE HERE FOR THE FIRST TIME WELCOME. IT'S GOOD TO HAVE YOU HERE. WE HAVE JUST A COUPLE OF RULES WE NEED TO FOLLOW. NUMBER ONE, THERE ARE THESE THREE SHEETS. ONE IS WHITE, ONE IS BLUE, AND ONE IS YELLOW. IF YOU ARE GOING TO -- YOU ARE GOING TO GET TWO OPPORTUNITIES TO SPEAK. NUMBER ONE OPPORTUNITIES TO SPEAK DURING PUBLIC COMMENT PORTION AND NUMBER TWO YOU CAN SPEAK IF THERE IS AN ORDINANCE THAT IS BEING DISCUSSED BY COUNCIL WHICH I DO NOT BELIEVE THIS MORNING IS THE CASE. NUMBER ONE, IF YOU ARE GOING TO SPEAK OR YOU ARE GOING TO TALK TO SOMEBODY OR BE ON THE PHONE, PLEASE, STEP OUTSIDE. SOMETIMES WE CAN HEAR EVERYTHING YOU SAY FROM UP HERE. NUMBER TWO, THERE'S A CLOCK. YOU'LL HAVE THREE MINUTES TO TELL US WHAT YOU WANT TO TALK ABOUT. AFTER THOSE THREE MINUTES THERE WILL BE A BUZZER. IT'S MARCH MADNESS TIME. THE NCAA TOURNAMENT STARTS AND WE'LL TELL YOU, YOU NEED TO WRAP IT UP. THE THIRD THING IS, YOU CAN CRITICIZE ANY OF US, MYSELF, MY FELLOW COUNCILMEMBERS, THE ADMINISTRATION AND EVEN YOUR SIGNIFICANT OTHER IF YOU SO CHOOSE. HOWEVER, YOU MUST DO IT RESPECTFULLY BECAUSE IF NOT, ONE OF THE GENTLEMEN OR LADIES IN THE DARK BLUE THAT ARE IN THE CORNERS OVER HERE WILL COME AND TAP YOU ON THE SHOULDER AND SAY YOU NEED TO STEP OUTSIDE. WE'VE NEVER HAD A SITUATION LIKE THAT BUT I ALWAYS LIKE TO EXPLAIN IT BECAUSE YOU NEVER KNOW. THANK YOU ALL FOR BEING HERE. BEFORE WE OPEN UP THE PUBLIC COMMENTS PORTION I WANT TO RECOGNIZE SILVIA FROM THE GOVERNOR'S OFFICE. WE RAN INTO EACH OTHER THE OTHER DAY AND LATER ON DURING THE MAYOR'S REPORT WE'LL TALK ABOUT THE ISSUES THAT HAVE COME UP AND I KNOW THE LEGISLATIVE SESSION IS ALMOST OVER SO NOW SHE IS HERE. I NEED TO RILE RESIDENTS AND THOSE OF US IN THE DEPARTMENTS HERE WHO NEED MONEY MAKE SURE YOU WALK UP THERE AND SAY NO VETO OR ANYTHING FROM DORAL. REPEAT IT THAT WAY THREE TIMES. AFTER THAT SAID, WE'RE GOING TO OPEN UP THE PUBLIC COMMENT SESSION AND THE FIRST PERSON WE'LL CALL UP IS MR. RICHARD. ONE LAST THING. IF YOU CAN STATE YOUR NAME AND ADDRESS FOR THE RECORD. TODAY WE HAVE MICROPHONES THAT HAVE TO BE TURNED ON, RICHARD. PICK IT UP. YEP. >> WE'RE REALLY GOING HIGH TECH HERE. CAN EVERYBODY HEAR ME? RICHARD AT 4768 NORTHWEST 114TH AVENUE. TODAY I'M GOING TO TALK ABOUT SOMETHING THAT HAPPENED WHEN I WAS A TEENAGER. I WENT TO THE MIAMI BEACH CONVENTION CENTER TO SEE THE WORLD WRESTLING CONVENTION AND THIS WAS IN THE '60S AND THEY HAD A TAG TEAM MATCH BETWEEN THE VAN BRAWN BROTHERS AND THEY USED TO COME UP ON THE STAGE AND THEY HAD STICKERS ON THEIR ARMS AND EVERYTHING AND EVERYBODY IN MIAMI BEACH BASICALLY HATED THEM AND THE KANGAROOS WERE OUR HEROES. THEY WERE FROM AUSTRALIA AND WHEN THEY GOT ON STAGE THEY WOULD FLIP OUT THESE LITTLE PAPERS -- WHAT DO YOU CALL THEM? THOSE THINGS THAT COME BACK TO YOU. BOOMERANGS. EXCUSE ME. I'M FORGETTING MY ENGLISH. ANYWAY, THE BOOMERANGS AND EVERYBODY WAS EXCITED. THERE'S LIKE ONE OLD JEWISH LADY I THINK THAT WAS SITTING BEHIND ME. SHE PICKED UP A FOLDING CHAIR. SHE WAS SCREAMING. SO WHAT HAPPENED IS WHEN THE KANGAROOS WERE BEATING UP ON THE VAN BRAWN BROTHERS AT ONE POINT IN THE WRESTLING MATCH THEIR MANAGER CAME OUT WITH HIS CANE AND HE WAS A JEWISH DUDE AND HE WOULD GRAB THE BROTHERS WITH THEIR CANE SO THE BROTHERS COULD GET UP AND PIN ONE OF THE KANGAROOS. TO MAKE A LONG STORY SHORT, CAN YOU IMAGINE SOMETHING LIKE THAT TODAY? AND IT WAS ALL PAID. IT WASN'T REALLY REAL. THIS WASN'T REAL. THIS WAS ENTERTAINMENT BUT PEOPLE LIKE THAT OLD LADY REALLY TOOK IT SERIOUSLY AND THEY HATED THOSE VAN BRAWN BROTHERS YET THEY HAD A MANAGER TO HELP THEM BEAT THE KANGAROOS. I EQUATE THAT TO AMERICAN POLITICS TODAY. YOU SEE WHAT I MEAN? WE HEAR THESE GUYS ON TV, BLAH, BLAH, BLAH, BLAH, ONE AGAINST THE OTHER AND THIS ONE IS NO GOOD. IT'S LIKE THE KANGAROOS VERSUS THE BROTHERS BUT BEHIND THE SCENES WE DON'T SEE HOW FAKE THE WHOLE THING IS AND HOW INTERCONNECTED ALL THESE PEOPLE ARE. WE SHOULDN'T TAKE THEM TOO SERIOUSLY. WE SHOULDN'T TAKE ANYTHING TOO SERIOUSLY ESPECIALLY OURSELVES BECAUSE ONCE WE START TAKING OURSELVES TOO SERIOUSLY IS WHEN WE START TO HAVE PROBLEMS. >> THANK YOU VERY MUCH. GORDAN SOLELY, THE ANNOUNCER, HE WAS NAA FOR THOSE WHO ARE SOUTH FLORIDIANS AND WATCHED TV BACK WHEN THERE WAS ONLY FOUR TV STATIONS. >> THANK YOU. GIVE YOUR NAME AND ADDRESS AND THEN SHE IS GOING TO TRANSLATE FOR YOU. OKAY. >> GOOD MORNING, EVERYONE. HE WOULD LIKE TO THANK EVERYBODY, THE ENTIRE TEAM AND THE CITY. JOSE. 106 54TH STREET. HE WOULD LIKE TO THANK EVERYBODY, THE ENTIRE TEAM AND THE PARENTS OF THE FENCING CLUB, FOR PROVIDING THE OPPORTUNITY AND THE FIRST TIME PROGRAM HERE IN THE CITY WITH THE TEAM FOR THE CITY. THE PARENTS ARE VERY PROUD, VERY MOTIVATED TO CONTINUE AND TO CONTINUE TO GROW AND THANK YOU VERY MUCH. >> THANK YOU, JOSE. ERIC TORO. >> GOOD MORNING. >> AN ABUNDANCE OF CAUTION, DERRICK. >> EXCUSE ME. >> AN ABUNDANCE OF CAUTION. >> NAME AND ADDRESS, PLEASE. >> GOOD MORNING. DERRICK TORO, 10211 SOUTHWEST 53RD STREET. GOOD MORNING, MY NAME IS DERRICK AND I'M THE VICE PRESIDENT OF THE FOUNDATION AND I'M HERE TO ASK THE CITY FOR THEIR SUPPORT TO CONTINUE SUPPORTING THE FOUNDATION AS YOU GUYS HAVE IN THE PAST OF THE LEGACY PARK COMMUNITY CENTER. EARLIER THIS MONTH -- LAST MONTH, I'M SORRY. WE CAME IN FRONT OF YOU GUYS ASKING YOU GUYS FOR THE SUPPORT AGAIN FOR THIS YEAR. WE'RE DIRECTED TO TALK TO THE PARKS AND RECREATION DEPARTMENT. LATER ON WE WERE CONTACTED SAYING THAT THERE'S NEW PROTOCOLS OR WHAT DO YOU CALL IT? ORDERS FOR THE CITY OF DORAL WHERE WE NO LONGER ARE ABLE TO DO IT AS A DONATION FROM THE CITY FOR THE FOUNDATION. BUT WE HAVE SOME FEES TO PAY UPFRONT AS AN APPLICATION AND ALSO AN INSURANCE THAT COULD GO UP TO FIVE THOUSAND DOLLARS. AS YOU CAN IMAGINE OUR FOUNDATION HAS A BIG IMPACT ON THE COMMUNITY DAY BY DAY AND THIS AMOUNT OF MONEY IS OUT OF OUR HANDS TO BE ABLE TO UPFRONT IT FOR AN EVENT WE DON'T EVEN KNOW FOR SURE WE'LL BE ABLE TO USE THE SPACE. SO WE'RE ASKING THIS MORNING AGAIN, GUYS, TO SEE IF THERE'S ANYTHING THAT IS IN YOUR HANDS TO ASSIST THE FOUNDATION TO CONTINUE IMPACTING INDIVIDUALS AND FAMILIES ESPECIALLY HERE IN THE CITY OF DORAL. >> THANK YOU. DERRICK, THANK YOU VERY MUCH. THANK YOU, MR. TORO. >> I'M SORRY. ONE MORE THING. ALSO, LAST TIME IT WAS A LITTLE BIT CROWDED HERE SO WE DIDN'T WANT TO KEEP YOU GUYS. WE WOULD LIKE TO ASK THIS TIME FOR JUST FIVE MINUTES TO GIVE YOU GUYS RECOGNITION FOR THE SUPPORT FROM LAST YEAR. CAN WE? >> YOU DIDN'T TELL ME ABOUT THIS. WE CAN DO IT BUT LET'S FINISH. LET'S GO THROUGH THE CONSENT AGENDA AND AT THE END WE CAN DO IT. ALRIGHT? >> OKAY. PERFECT. THANK YOU. >> WE'VE GOT TO FINISH THE OTHER STUFF AND THEN WE'LL COME BACK TO YOU. ALRIGHT, IS THERE ANYBODY THAT WOULD LIKE TO SPEAK AT THIS TIME? COME UP AND GIVE US YOUR NAME AND ADDRESS. OKAY. LET THE RECORD REFLECT THAT NO ONE ELSE HAS CHOSEN TO SPEAK AT THIS TIME. AT THIS MOMENT THE PUBLIC COMMENT IS CLOSED. >> I NEED A MOTION. >> MOTION TO APPROVE. >> MOTION TO APPROVE THE CONSENT AGENDA BY COUNCIL AND SECOND BY COUNCILMAN CABRERA. ALL IN FAVOR SAY AYE. ANY NAYS? OKAY LET THE RECORD REFLECT IT'S UNANIMOUS. NEXT ITEM, CLERK. >> APPROVAL OF MINUTES ITEM 7A AND B. >> HAS EVERYBODY HAD AN A CHANCE TO LOOK AT THE MINUTES? >> MOTION. >> IS THERE A SECOND? >> SECOND. >> ALL IN FAVOR SAY AYE. LET THE RECORD REFLECT IT'S UNANIMOUS. MADAME CLERK. >> WE'RE NOW GOING INTO PRESENTATIONS. >> WHY DON'T WE DO THE BRIAN ART FOUNDATION FIRST AND THEN WE'LL GO INTO THE KEY DORAL BEAUTIFUL BUSINESS AWARD. >> WILL DO. >> YOU WANT US TO COME DOWN OR DO YOU WANT TO COME UP? WE CAN COME DOWN. ALRIGHT. WHY DON'T WE GIVE THEM A LITTLE BIT OF ROOM. DON'T WORRY ABOUT IT. THANK YOU. TAKE ONE STEP THIS WAY. READY? ONE, TWO, THREE. ANOTHER ONE. ONE, TWO, THREE. THANK YOU. PERFECT. THANK YOU. OKAY. THEN WE'VE GOT THE NEXT ITEM. THE DORAL BEAUTIFUL BUSINESS AWARD. IS THAT CORRECT, MADAME CLERK? >> YES, SIR. >> I BELIEVE DIRECTOR WILL LEAD US IN THAT PRESENTATION. >> GOOD MORNING, HONORABLE MAYOR, VICE MAYOR, MEMBERS OF THE CITY COUNCIL, MR. MANAGER, DEPUTY CITY MANAGER, MADAME CLERK. EDWARD. CO-COMPLIANCE DIRECTOR, AND THIS MONTH WE'RE PLEASED TO RECOGNIZE OUTSTANDING COMMITMENTS OF KEEPING DORAL BEAUTIFUL LOCATED AT 3290 NORTHWEST 79TH AVENUE AND ARTEFACTO HAS BEEN IN DORAL FOR SEVEN YEARS. THIS LOCATION IS TOTAL SQUARE FEET AND THEY EMPLOY ABOUT FIFTY EMPLOYEES AND SOME OF THE RECENT IMPROVEMENTS PERFORMED ON THE PROPERTY INCLUDE PAINTING THE EXTERIOR OF THE BUILDING AND UPDATING THE LANDSCAPING AND PARKING LOT AND ADDING LED LIGHTS AND ARTEFACTO WAS STARTED IN 1986. TODAY THEY CONTINUE TO COMBINE TECHNOLOGY AND CRAFTSMANSHIP WITH QUALITY AND IMPECCABLE FINISHES THAT MAKE THE FURNITURE AND ACCESSORIES TRUE OBJECTS OF DESIRE AND IT IS WITH TRUE PLEASURE THAT WE PROVIDE THEM WITH THE BUSINESS AWARD FOR KEEPING DORAL BEAUTIFUL. ONE OF THE OWNERS IS HERE TO ACCEPT THE AWARD, AND I'D LIKE TO INVITE HIM UP. >> IT'S AN HONOR TO RECEIVE THIS AWARD FROM YOU, AND I'D LIKE TO THANK ALL OF YOU BECAUSE ANY TIME THAT I NEED ANYTHING DONE HERE IN DORAL IT'S ALWAYS SUPER EASY. EVERYONE IS SUPER FRIENDLY. THANK YOU SO MUCH FOR YOUR HELP. >> THANK YOU FOR THE POSITIVE WORDS AND THANK YOU FOR BEING IN OUR CITY. I SEE ALL THE BEAUTIFUL STUFF INSIDE TOO. WHY DON'T YOU COME UP SO WE CAN GIVE YOU THE RECOGNITION. THAT'S ONE OF OUR FAVORITE PROGRAMS. IT WAS STARTED MANY YEARS AGO TO MAKE SURE THAT WE HAD BUY-IN FROM OUR BUSINESS COMMUNITY. THEY'VE DONE A FANTASTIC JOB. IT'S THE LATEST IN THE COMPANIES THAT HAVE BEEN HONORED FOR KEEPING OUR CITY BEAUTIFUL. MADAME CLERK, NEXT ITEM. >> ITEM 8-B, AUTISM SPEAKS EVENT RECAP PRESENTATION. >> GOOD MORNING, HONORABLE MAYOR, COUNCILMEMBERS, CITY CLERK, CITY ATTORNEY. I'M THE PROTOCOL MANAGER AND I'M HERE THIS MORNING TO WELCOME OUR REPRESENTATIVES FROM AUTISM SPEAKS WALK AND EVERY YEAR WE SUPPORT THIS IMPORTANT CAUSE AND THIS YEAR'S CHAIRWOMAN, I'M GOING TO WELCOME THE REPRESENTATIVES TO GIVE US A RECAP OF LAST YEAR'S VERY SUCCESSFUL EVENT. HERE WITH US TODAY WE HAVE CAROLINA. >> TAKE YOUR TIME. >> GOOD MORNING, AND THE BABY, WE STILL DON'T KNOW WHAT IT IS SO IT WILL BE A SURPRISE FOR EVERYONE. GOOD MORNING. THANK YOU FOR THIS OPPORTUNITY, ONCE AGAIN, THIS YEAR. THIS MARKS OUR 21ST YEAR WORKING WITH THE CITY OF DORAL. I'M VERY PROUD OF THAT. WE'RE GOING TO GO THROUGH THE PRESENTATION AND AS I GO THROUGH THIS I KNOW THAT WE WERE INTRODUCED AS THE AUTISM SPEAKS WALK, BUT I WANT TO MAKE SURE THAT WHEN I SHARE WHAT AUTISM SPEAKS IS DOING YOU ALL KNOW THAT THE POWER OF ALL OF US COMING TOGETHER AT THE WALK IS WHAT ALLOWS US TO DO ALL OF THE AMAZING THINGS THAT WE DO FOR THE AUTISM COMMUNITY NOT JUST HERE IN DORAL OR SOUTH FLORIDA BUT ACROSS THE COUNTRY AND AROUND THE WORLD OUR IMPACT GOES BEYOND US HERE. AUTISM SPEAKS IS DEDICATED TO PROMOTING SOLUTIONS ACROSS THE SPECTRUM AND YOU'LL NOTICE WE DID SOME NEW RE-BRANDING AND WE USED TO ONLY BE BLUE. NOW WE HAVE SOME DIFFERENT SHADES WHICH REALLY IS IMPORTANT TO US TO SHOW THE COMMUNITY THAT WE ARE ALL ONE BIG COMMUNITY ACROSS THE SPECTRUM. SO AGAIN THROUGH THE LIFESPAN FOR THE NEEDS OF INDIVIDUALS WITH AUTISM AND THEIR FAMILIES WE DO THIS THROUGH ADVOCACY, SUPPORT AND INCREASING UNDERSTANDING AND ACCEPTANCE WITH PEOPLE WITH AUTISM, ADVANCING SIGNS AND CAUSES AND BETTER INTERVENTIONS FOR AUTISM SPECTRUM DISORDERS RELATED CONDITIONS. HERE AS I SHARE THE MISSION I ALSO WANT TO HIGHLIGHT SOME REALLY KEY IMPORTANT ACCOMPLISHMENTS THAT WE'VE HAD THAT AGAIN THE SUPPORT THAT WE GET FROM EVERYONE IN THE COMMUNITY ALLOWS US TO DO. WHEN IT COMES TO RESEARCH AUTISM SPEAKS WE HAVE CREATED A LEARNING HEALTH NET WORK AND THIS ALLOWS FOR TWELVE AUTISM TREATMENT NETWORK SITES IN THE U.S. AND CANADA TO A TRUE LEARNING HEALTH NET WORK THAT CAN ENGAGE AND DISSEMINATE THE HIGHEST QUALITY OF CARE TO AS MANY AS FIFTY COMMUNITIES BY 2024. AGAIN, OUR RESEARCH IS GOING BEYOND JUST OUR LOCAL COMMUNITY AND REALLY CREATING QUALITY DATA FOR BETTER INTERVENTIONS AND BETTER TREATMENTS AND MORE PERSONALIZED OPPORTUNITIES FOR KIDS AND ADULTS ON THE SPECTRUM AND WE FOCUS ON FAMILY PROGRAMS AND WHEN WE THINK OF FAMILY PROGRAMS OUR AUTISM RESPONSE TEAM WE HAVE A TEAM THAT IS SHIFTING TO A CARE COORDINATION MODEL WHERE INDIVIDUALS WHO REACH OUT TO US FOR ASSISTANCE ARE NOT ONLY PROVIDED WITH TAILORED RECOMMENDATIONS AND INFORMATION BUT THEY ARE ALSO FOLLOWED UP THROUGH THEIR LIFESPAN SO THAT'S SOMETHING NEW WE'RE DOING BECAUSE IT'S NOT JUST THAT ONE TIME OH I NEED TO KNOW WHERE MY CHILD CAN GO TO SCHOOL BUT MAKING SURE THAT WE KEEP TRACK OF THEIR PROGRESS THROUGH THEIR LIFESPAN SO WE HAVE THAT AVAILABLE AS WELL THANKS TO THE SUPPORT WE GET FROM EVERYONE. IN WASHINGTON WE ALSO CONTINUE TO FOCUS ON ENACTMENT OF THE AUTISM CARES ACT WHICH WAS ACTUALLY PASSED THAT AUTISM CARE ACT OF 2019 AND THIS ALLOWS FOR GRANTS FOR TRAININGS AND AGAIN IT CONTINUES TO PROPEL US ON A STATE AND NATIONAL LEVEL. AND LIKE THESE THAT I JUST SHARED THERE'S MANY OTHER ACCOMPLISHMENTS THAT WE'VE BEEN REALLY FOCUSED ON AND EVEN JUST IN TALLAHASSEE TO BRING IT HOME A LITTLE BIT MORE WE'VE BEEN INSTRUMENTAL IN EXPANDING INSURANCE COVERAGE FOR INDIVIDUALS WITH AUTISM BOTH IN PRIVATE AND PUBLIC MARKETPLACES AND THAT'S HUGE FOR A FAMILY THAT NEEDS TO SUPPORT FOR THEIR CHILD OR ADULTS ON THE SPECTRUM. SO AGAIN WE SEE ALL THESE BEAUTIFUL FACES AND I KNOW MANY OF YOU AT ONE POINT OR ANOTHER EVEN HERE IN THE AUDIENCE HAVE COME ACROSS SOMEONE WITH AUTISM. IT'S SOMETHING THAT WE SEE CHILDREN AND ADULTS ALIKE AND WE WANT TO MAKE SURE WE'RE CONTINUING TO GIVE OPPORTUNITIES TO CHILDREN AND ADULTS. WE HAVE A ROBUST ADULT PROGRAM THAT WE'RE ALSO LAUNCHING AND IT ALLOWS US TO NOT JUST TRAIN EMPLOYERS IN OUR COMMUNITY ABOUT HOW TO HIRE FOLKS ON THE SPECTRUM BUT ALSO GIVING THE ADULTS ON THE SPECTRUM IN OUR COMMUNITY THE SKILLS AND OPPORTUNITIES TO UNDERSTAND HOW TO BE A PART OF THE WORKFORCE. SO I ENCOURAGE ALL OF THE BUSINESS OWNERS HERE TO ENGAGE WITH WITH US BECAUSE THERE ARE GREAT ASSETS IN HIRING INDIVIDUALS ON THE SPECTRUM. SO WE KNOW THAT AUTISM AFFECTS ONE IN FIFTY-NINE CHILDREN IN THE U.S. AND THIS CONTINUES TO CHANGE AS FOLKS AS FAMILIES BECOME AWARE OF WHAT AUTISM IS, DIAGNOSIS IS BECOMING MORE PREVALENT AND WE WANT TO MAKE SURE WE'RE CONTINUING THIS WORK. SO, I BRIEFLY WENT OVER THAT ALREADY. I ALSO AS I SHARE ALL THAT, THAT'S THE REASON WHY AND THEN OUR WALK THAT WE'VE HAD OVER AGAIN 21 YEARS SUPPORTED BY THE CITY OF DORAL HAS ALWAYS BEEN SPEARHEADED BY AN HONORARY CHAIR AND IN THIS CASE, COUNCILWOMAN HAS STEPPED UP TO THE PLATE. LATE YEAR WE HAD COUNCILWOMAN AND WE APPRECIATE EVERYONE'S SUPPORT OVER THE YEARS. I'VE ONLY BEEN HERE FOR TWO YEARS. I KNOW OF THE TWO OF YOU PERSONALLY BUT I KNOW EVERYBODY HAS PLAYED A ROLE. SO COUNCILWOMAN IS OUR HONORARY CHAIR AND I KNOW THAT SHE'LL SAY A FEW WORDS IN A LITTLE BIT BUT I WANTED TO PERSONALLY THANK YOU FOR YOUR SUPPORT AND WE LOOK FORWARD TO OBVIOUSLY THE WALK DAY. SO THE WALK IS HERE AT DORAL CENTRAL PARK AGAIN THIS YEAR AND IT'S ON APRIL 26TH. HERE'S JUST A LITTLE BIT OF HISTORY FROM THE PAST. OVER THE YEARS THE WALK HAS RAISED OVER 500,000 DOLLARS AND THAT'S FROM THE SUPPORT NOT JUST FROM THE CITY OF DORAL RESIDENTS BUT RESIDENTS FROM ALL OVER THE COUNTY AND EVEN FOLKS FROM OUTSIDE OF THE COUNTY THAT COME. WE EXPECT ABOUT TEN THOUSAND PARTICIPANTS TO GATHER AT DORAL CENTRAL PARK ON APRIL 26TH. OUR GOAL THIS YEAR AS AN ORGANIZATION IS TO RAISE 628,000 DOLLARS AND WE CONTINUE TO STRIVE UP UNTIL THE DAY OF THE WALK AND EVEN BEYOND THAT TO REACH THAT GOAL. JUST A LITTLE HISTORY AND SPECIFICALLY ON THE CITY OF DORAL, THANK YOU FOR CREATING A DORAL TEAM. I KNOW THAT MAGGIE AND MARCO ALSO HELP US ALONG THE WAY WITH THE ENGAGEMENT OF CITY EMPLOYEES AND OTHERS IN THE CITY TO BE A PART OF THE WALK TEAM. THE WALK TEAMS GOAL IS 6,000 DOLLARS. LAST YEAR AS A GROUP YOU ALL RAISED 5,705 DOLLARS TO BE EXACT AND WE LOOK FORWARD TO EVERYBODY IN THE ROOM HERE TO REGISTER FOR THE WALK. JOIN US ON WALK DAY AND REALLY CREATE THAT EXPERIENCE FOR THE FAMILIES BECAUSE THAT'S WHO WE'RE DOING THIS FOR, THE FAMILIES THAT JOIN US ON WALK DAY. THIS IS A VERY SPECIAL MOMENT FOR THEM IF ANY OF YOU KNOW ANYONE ON THE SPECTRUM IT IS DIFFICULT FOR THEM TO FIND PLACES WHERE THEY ARE FEELING THAT SENSE OF ACCEPTANCE AND THE WALK IS REALLY A PLACE WHERE FAMILIES COME TO HAVE THAT MOMENT WITH THEIR FAMILY SO WE'RE JUST 46 DAYS AWAY. SO SEVEN WEEKS FROM WALK DAY. AND AGAIN, YOU CAN SEE SOME OF THE IMAGES ON THE SCREEN, THE OUTCOME OVER 10,000 PEOPLE, IT'S TRULY REALLY INCREDIBLE AND UNTIL YOU EXPERIENCE IT YOU REALLY DON'T KNOW WHAT IT FEELS LIKE ESPECIALLY FOR THESE FAMILIES. SO AGAIN, EVERYTHING THAT I SHARED AT THE BEGINNING IS THE REASON WHY AUTISM SPEAKS EXISTS. THE WALK IS WHAT FUELS WHAT WE DO AS AN ORGANIZATION AND OUR MISSION. SO WE INVITE YOU TO JOIN THE CITY OF DORAL TEAM TO SET A PERSONAL GOAL OF ONE FIFTY AND THAT ALLOWS YOU TO GET A T-SHIRT ON WALK DAY. WE HAVE FACEBOOK FUNDRAISERS AND MOBILE APP THAT YOU CAN ALSO DOWNLOAD AND REALTY ON WALK DAY JUST COMING TO CELEBRATE WITH ALL OF US THIS YEAR. I WANT TO THANK YOU AND GIVE YOU AN OPPORTUNITY TO ADDRESS THE ROOM. >> THANK YOU SO MUCH. AND THE TEAM. I'M HONORED TO BE THE ONE THAT IS GOING TO BE HELPING YOU TO REACH THE GOALS FOR THIS YEAR. FOR ME THIS IS VERY CLOSE TO HOME BECAUSE I HAVE FAMILY MEMBERS WHO ARE ACTUALLY AUTISTIC AND I KNOW HOW DIFFICULT IT IS FOR THE FAMILIES TO BE ABLE TO HAVE ALL THAT INFORMATION, ALL THE SERVICES THAT YOU PROVIDE AND LIKE YOU SAID, IT'S NOT JUST IN THE COUNTY, IT'S NATIONALLY AND EVEN INTERNATIONALLY. ONE THING I WANT TO SHARE IS MY FIRST VOLUNTEER WHEN I WAS A TEENAGER WAS IN AN ORPHANAGE IN DOMINICAN REPUBLIC FOR AUTISTIC KIDS. ASIDE FROM MY FAMILY HAVING THAT CLOSE RELATIONSHIP AND SEEING THE FAMILIES AND EVERYTHING THEY GO THROUGH IT IS SUPER IMPORTANT FOR US TO SUPPORT THIS CAUSE. SO I WANTED TO INVITE EVERYBODY TO PLEASE SUPPORT, TO COME AND BE PART OF OUR CITY OF DORAL TEAM OR YOU CAN HAVE YOUR OWN TEAM AS A BUSINESS OR EVEN PERSONAL. I MEAN YOU CAN HAVE FAMILY MEMBERS AND FRIENDS AND YOU CAN BE PART AND CREATE A TEAM TO SUPPORT THIS GREAT CAUSE. IT HELPS I MEAN IN SO MANY WAYS. LIKE YOU EXPRESS IT IN RESEARCH TO MAKE BETTER AND FIND OTHER WAYS TO IMPROVE THE LIVES, NOT JUST OF THE KIDS BUT ALSO THE FAMILY BECAUSE AT THIS POINT IT INCLUDES EVERYBODY TO BE ABLE TO HAVE A BETTER WAY OF HOW TO SUPPORT THIS. SO I ENCOURAGE EVERYBODY IN THE COMMUNITY TO PLEASE SUPPORT THIS GREAT CAUSE BECAUSE WE REALLY ARE GOING TO BE MAKING A DIFFERENCE IN ALL THESE FAMILIES. >> THANK YOU, COUNCILWOMAN, AND I WILL SAY RESOURCES [SPEAKING SPANISH]. WE HAVE RESOURCES AVAILABLE FOR NOT JUST CHILDREN BUT ALSO ADULTS SO I WANTED TO MAKE SURE THAT EVERYONE IN THE ROOM KNEW AND THAT THOSE THAT ARE LISTENING TO THIS MEETING THAT WE DO HAVE RESOURCES IN SPANISH AS WELL. THANK YOU. >> THANK YOU. >> THANK YOU AND CONGRATULATIONS ON A PERSONAL NOTE ALSO. LET US KNOW IF IT'S A BOY OR A GIRL. MADAME CLERK, NEXT ITEM. >> ITEM WOULD BE THE INTERNAL AUDIT PRESENTATION BY CROWE. >> GOOD MORNING, MAYOR AND MEMBERS OF CITY COUNCIL. LAST JUNE OF 2019 THE CITY COUNCIL, THIS BOARD, HAD AWARDED A CONTRACT TO CROWE TO CONDUCT EXISTING INADEQUACIES OF INTERNAL CONTROLS AND VERIFY COMPLIANCE WITH THE SELECTED ESTABLISHED POLICIES AND PROCEDURES AND RECOMMENDED IMPROVEMENTS WERE NEEDED BASED ON PROCEDURES PERFORMED. SO THE FIRST TWO DEPARTMENTS THEY LOOKED AT WAS THE PLANNING AND ZONING DEPARTMENT AND ALSO THE BUILDING DEPARTMENT. THEY LOOKED AT FIRST PHASE INCLUDING COMPLIANCE, PERMIT PROCESSING, CASHIERING FOR THE BUILDING DEPARTMENT AND COMPLIANCE TO THE PLANNING AND ZONING PROCESSES AND THE PLANNING AND ZONING DEPARTMENT. SO THEY ARE HERE THIS MORNING TO PRESENT THAT REPORT FOR BOTH THOSE DEPARTMENTS. AND THEY ARE ALSO GOING TO TELL YOU -- SINCE THIS IS THE FIRST TIME THEY ARE APPEARING BEFORE THE COUNCIL THEY ARE GOING TO TELL YOU A LITTLE BIT ABOUT THEIR BACKGROUND AND QUALIFICATIONS. I TURN IT OVER TO MICHELE BLACKSTONE TO MAKE THE PRESENTATION. >> GOOD MORNING AND THANK YOU, HONORABLE MAYOR, COUNCILMEMBERS, CITY MANAGER'S OFFICE, CITY CLERK AND CITY ATTORNEY. WE'RE VERY GLAD TO BE HERE TO DO OUR FIRST PRESENTATION FOR YOU. JUST A LITTLE BIT OF A BACKGROUND. I'M MICHELE BLACKSTOCK, A SENIOR MANAGER WITH THE FIRM, AND I HAVE WITH ME STAN AND HE'S INSTRUMENTAL. HE'S THE MANAGER WITH THE FIRM, AND CROWE IS THE 9TH LARGEST FIRM IN THE UNITED STATES. WE HAVE OVER TWENTY-FIVE HUNDRED EMPLOYEES AND OVER TWO HUNDRED OF THOSE INDIVIDUALS ARE DEDICATED TO SEVERING PUBLIC SECTOR CLIENTS. HE CAN'T BE HERE TODAY. HE SENDS HIS REGRETS, BUT HE AND I BOTH HAVE EXTENSIVE EXPERIENCE. I'M JUST GOING TO SAY MINES OVER 25 YEARS AND JUST LEAVE IT AT THAT, BUT IN DEALING WITH JUST THE PUBLIC SECTOR, MOSTLY MUNICIPALITIES. I HAVE ALSO DONE SOME STATE-LEVEL, COUNTY LEVEL WORK, AND NONPROFIT ORGANIZATION WORK AS WELL. AND SO LOCALLY HERE WE SERVE AS EXTERNAL AUDITORS FOR A NUMBER OF COUNTIES, MUNICIPALITIES IN MIAMI DADE AND BROWARD COUNTIES AND WE ALSO SERVE AS THE EXTERNAL INTERNAL AUDITORS FOR DIFFERENT MUNICIPALITIES IN MIAMI DADE COUNTY AND PREVIOUSLY IN BROWARD COUNTY. SO WHERE WE WOULD LIKE TO START, WE'VE KIND OF GIVEN YOU A BACKGROUND OF WHAT WE COME IN AND DO. WE PUT TOGETHER AN AGENDA FOR EACH AND EVERY DEPARTMENT THAT WE'RE GOING TO LOOK AT AND WE USE OUR HISTORY AND KNOWLEDGE OF COMING IN AS AN AUDITOR ON THE THINGS THAT WE THINK WE NEED TO FOCUS ON, BUT WE HAVE EXTENSIVE INTERVIEWS WITH YOUR EXECUTIVE MANAGEMENT AND ALSO THE DIRECTORS WITHIN EACH DEPARTMENT TO GET THEIR IDEA OF WHAT THINGS MIGHT KEEP THEM UP AT NIGHT AND WHERE THEY THINK THE RISKS ARE AND SO WE DEVELOP THE PROGRAM WITH YOUR STAFF AS WELL TO GET AN UNDERSTANDING SO THAT THEY BRING TO US WHERE THE AREAS ARE AND THE RISKS ARE AS WELL. AND LIKE WAS MENTIONED, TODAY WE HAVE THE BUILDING DEPARTMENT AND THE PLANNING AND ZONING DEPARTMENT REPORTS THAT WE'RE GOING TO JUST HIGH LEVEL REPORT TO YOU. WE GIVE OPPORTUNITIES WHAT WE CALL OPPORTUNITIES FOR IMPROVEMENT AND WE BASE THIS EVALUATION ON A RISK LEVEL FROM HIGH TO LOW AND WE LOOK AT THE SIGNIFICANCE TO THE CITY STRATEGY AS WELL AS THE LIKELIHOOD THAT IT MIGHT OCCUR. FOR OUR BUILDING DEPARTMENT WE FOUND ACTUALLY FIVE DIFFERENT OPPORTUNITIES FOR IMPROVEMENT. ONE OF THOSE WAS A HIGH RISK AND THE REMAINING FOUR WERE A MODERATE RISK SO WE'RE GOING TO TAKE A DEEPER TOO DIVE IN THE HIGHER RISK AND DO A HIGH LEVEL ON THE OTHER RISKS THAT WE FOUND. THE HIGH RISK OPPORTUNITY RELATED TO MAINTAINING A PERMANENCY AUDIT TRAIL WE FOUND DURING TESTING THERE WAS LACK OF DOCUMENTATION THAT WAS MAINTAINED, NEEDED TO RECALCULATE THE PERMIT FEES FOR THREE PERMITS OUT OF THIRTY PERMITS THAT WE TESTED. WE JUST RECOMMEND THAT WE MAINTAIN THE CONSTRUCTION COSTS AND/OR SQUARE FOOTAGE BASIS OF WHICH THOSE FEES ARE CALCULATED. SO THAT IF ANYBODY COMES IN BEHIND THAT PROCESS YOUR EXTERNAL AUDITORS THAT THERE'S A CLEAR TRAIL OF HOW THE FEE WAS CALCULATED, WHETHER IT WAS BASED ON THE NUMBER OF EMPLOYEES OR THE SQUARE FOOTAGE, WHICHEVER IT IS SO THAT IT'S CLEAR WHAT IT WAS BASED ON. WE ALSO ASK AT THE END OF OUR PROJECT AFTER WE HAVE EXIT INTERVIEWS TO MAKE SURE THEIR UNDERSTANDINGS ARE CORRECT AND WE HAVEN'T MADE ANY MISTAKES, WE ASK FOR MANAGEMENT RESPONSE. SO THAT'S IN THE FULL REPORT BUT FOR THE HIGHER LEVEL I JUST WANTED TO GIVE THAT TO YOU AND THAT WAS THAT THEY WILL UPLOAD THE INFORMATION WITH A PERMIT ELECTRONIC RECORD AND MAINTAIN A HARD COPY IN THE FOLDER WITH THE ORIGINAL APPLICATION FOR THOSE CALCULATIONS. THE OTHER OPPORTUNITIES THAT WE FOUND, WHEN THERE IS A PERMIT CHANGE OR A TYPE CHANGE IN THE CLASSIFICATION THERE SHOULD BE A REVIEW FOR ACCURACY AND THAT THE FEES HAVE BEEN CHARGED UNDER THE PREVIOUS PERMIT TYPE ARE CORRECTED. INITIALLY, A PROJECT WAS A CERTAIN CLASSIFICATION AND THEN IT GOT CHANGED TO A DIFFERENT TYPE OF CLASSIFICATION. OF COURSE THERE WERE DIFFERENT PERMIT FEES CHARGED WITH THOSE AND SO THERE WAS NOT A LOOK BACK TO GO BACK AND MAKE SURE THAT THOSE FEE CHARGES WERE ACCURATE. WE FEEL THAT THERE SHOULD BE A CLEAR DEFINITION OF EACH TYPE OF PERMIT AND THAT KIND OF COMES FROM THE SAME COMMENT, THAT SOME INDIVIDUALS COULD INTERPRET A PARTICULAR PROJECT AS BEING ONE TYPE AND THEN MAYBE SOMEONE ELSE COULD INTERPRET IT AS BEING SOMETHING ELSE. AN EXAMPLE I'M GOING TO GIVE IS THAT WE LOOKED AT AN INTERIOR ALTERATION BEING COMPLETED AND ONE PERSON SAID IT WAS CLASSIFIED AS AN ADDITION AND SOMEONE SAID IS WAS AN INTERIOR ALTERATION SO THAT WOULD ASSIST IN THAT PROCESS. WE FELT THAT THE BUILDING PERMIT SYSTEM SHOULD AUTOMATICALLY CALCULATE FEES BASED ON FEE CODES AND WE JUST NOTICED THERE WERE TWO SMALL ERRORS. AN OVERCHARGE AND UNDERCHARGE. PROBABLY A ROUNDING ISSUE WITHIN THE SYSTEM SO JUST TO LOOK AT THAT AND WE FELT THAT THE FEES THAT ARE SET UP IN THE CITY'S PERMITTING SYSTEM SHOULD ONLY BE PUT INTO THE SYSTEM BY IT STAFF. MOVING ON TO THE PLANNING AND ZONING DEPARTMENT. WE FOUND FOUR OPPORTUNITIES FOR IMPROVEMENT AND NONE OF THESE WERE HIGH RISK OPPORTUNITIES. WE FELT THAT THE USE OF A DOCUMENT CHECKLIST TO ENSURE THAT ALL REQUIRED DOCUMENTS HAVE BEEN SUBMITTED FOR DEVELOPMENT REVIEW. TO DEVELOP A FORMAL POLICY RELATED TO THE RENEWAL PROCESS FOR EXISTING LICENSES. OBTAIN DOCUMENTATION AND CONSIDER CREATING A CHECKLIST TO ENSURE THAT ALL DOCUMENTS RELATED TO BUSINESS LICENSE APPLICATIONS ARE COLLECTED AND ETHIC SPECIFICALLY ON THAT ONE WAS JUST A WORDING ISSUE WITH ARTICLES OF IN CORPORATION AND WHAT THE CITY CONSIDERS DOCUMENTATION FOR THAT PURPOSE. IT'S JUST A LITTLE CLARIFICATION ON THAT. AND THEN TO REVIEW THE SYSTEM FORMULA TO CALCULATE FEES AND IMPLEMENT PERIODIC TESTING OF BUSINESS LICENSE FEE CALCULATIONS FOR ACCURACY AND ONCE AGAIN, I THINK THAT WAS A ROUNDING SYSTEM ERROR THAT WE FOUND WITHIN THE SYSTEM. THAT IS ALL THAT I HAD TO PRESENT TO YOU BUT WE CERTAINLY WOULD TAKE ANY QUESTIONS THAT YOU MIGHT HAVE ON EITHER OF THESE PARTICULAR INTERNAL AUDITS THAT WERE PERFORMED. >> ANY QUESTIONS OF MICHELE? I'M NOT SURE IF IT'S MICHELE OR JUST GENERAL ADMINISTRATION. FROM THE REPORT, WHAT I'M SEEING IS IT SEEMS TO BE VERY LIKE ALMOST FEE BASED ALMOST LIKE AN ACCOUNTING AUDIT VERSUS I THOUGHT PART OF THIS WAS GOING TO TAKE INTO ACCOUNT, PROCESS, TIME AND EFFICIENCIES AND THE WAY THINGS WERE BEING PROCESSES, YOU KNOW, GETTING CAUGHT UP DELAYS AND I DON'T SEE ANY OF THAT HERE. I DON'T KNOW IF THAT IS ANOTHER PART FOR I MISUNDERSTOOD THE PARAMETERS OF THE ANALYSIS. >> ACTUALLY, A LITTLE BIT MORE ABOUT THE PROCESS FOR YOU ALSO IS ONE OF THE FIRST REQUESTS WE MAKE IS POLICIES AND PROCEDURES FOR EACH OF THE DEPARTMENTS. WE FOCUS ON CERTAIN THINGS BUT WE TAKE THOSE POLICIES AND PROCEDURES AND REVIEW THEM SO THAT WE KNOW WHAT THE PROCESS IS. WE ALSO HAVE A WALK THROUGH, AN ENTRANCE CONFERENCE WITH ALL OF THE DEPARTMENT HEADS AND USUALLY THE ASSISTANTS SO THAT THEY CAN WALK US THROUGH THE PROCESSES THAT THEY FOLLOW AND THEN WE GO OUT INTO THE FIELD AND POLL TESTING BECAUSE WE LIKE TO POLL EXAMPLES AND WE WALK THROUGH THAT PROCESS AND IT'S NOT JUST THE FEES AND THE DOLLARS WE'RE LOOKING AT. IT'S ACTUALLY ALSO THE PROCESS AND THE SYSTEMS, THE FINANCIAL REPORTING SYSTEMS THAT THEY ARE USING TO MAKE SURE THAT THEY ARE FOLLOWING THE POLICIES THAT HAVE BEEN SET OR ORDINANCE OR STATE AND ALSO ANY EFFICIENCIES. >> BUT WE'RE TALKING FINANCIAL PROCESSES. I WAS HOPING THIS WOULD BE BEYOND THAT. MAYBE THIS WOULD BE IN THE STUDY FOR IT. I WAS THINKING THAT THIS WAS ALSO GOING TO BE EFFICIENCIES IN THE SYSTEM AND PROCESS. NOT ONLY IF THEY ARE BEING FOLLOWED. NOT JUST THE FINANCIAL PART OF IT BECAUSE WHAT'S ACTUALLY HAPPENING, I MEAN, THE PAST I HAD A LOT OF COMPLAINTS ABOUT PLAN ZONING SPECIFICALLY. IT JUST SEEMED REDUNDANT. EVEN IN THE BUILDING OVER THE YEARS THE REDUNDANT INSPECTIONS, THE BACK AND FORTH. RIGHT NOW WE JUST CAME OUT OF RECESSION AND IN THE LAST ALMOST SEVENTEEN YEARS A LOT HAS BEEN ACCOMPLISHED IN THE CITY AND A LOT OF THE CAPITAL IMPROVEMENT PROJECTS HAVE BEEN DONE AND SYSTEMS HAVE BEEN PUT IN PLACE AND NOW THE STAGE IS WHERE THE NEXT MAJOR TARGET IS CLEANING EVERYTHING UP AND MAKING THINGS BETTER LIKE CUSTOMER SERVICE AND REALLY A GREAT FOCUS ON THAT, THAT'S THE IMPRESSION I GOT OUT OF OUR STRATEGIC SESSION AND PART OF THAT IS NOTHING I SEE HERE IS INTENDED TO FIX THAT. IT SEEMS LIKE IT'S MORE FOCUSED ON THE FINANCIAL AND THE PROCESS AND CALCULATING VERSUS IS, OKAY SOMEBODY CAME IN AND GAVE A PERMIT AND GOT IT BACK WITH SOME COMMENTS AND THEN THEY FIXED THE COMMENTS AND THEN THEY ASKED FOR TWENTY MORE COMMENTS AND WAS THAT NECESSARY? WAS THAT AN EFFICIENCY IN OUR SYSTEM? AGAIN, MAYBE THAT WAS NOT THE INTENTION OF THIS AND IF NOT, I THINK WE NEED TO LOOK AT DOING THAT. >> THE PLAN THAT WE HAVE IS IT'S A TWO YEAR ROTATION SO EACH DEPARTMENT WE'LL COME BACK IN AFTER OUR INITIAL WITHIN THE NEXT YEAR OR TWO PERIOD. AND WE CAN CERTAINLY TAKE A DEEPER DIVE INTO THAT BUT WE DO LOOK AT EFFICIENCIES AND OUR KNOWLEDGE FROM OTHER MUNICIPALITIES THAT WE WORK WITH AND IF THERE'S ANYTHING THAT WE SEE THAT CAN BE DONE MORE STREAMLINE, MORE EFFICIENT WE CERTAINLY WOULD BRING THAT TO YOUR ATTENTION. >> WAS THAT PART OF THIS ANALYSIS? >> NO, LET ME CLARIFY BECAUSE MANAGER YOU NEED TO PIPE IN ON THIS. THE GROUP WAS SELECTED TO DO THAT PART OF IT. >> YES. COUNCILMEMBER, IF YOU RECALL WE HAD A DOUG WILLIAMS GROUP COME IN AND THEY INITIALLY LOOKED AT JUST THE BUILDING AND ZONING DEPARTMENT. THE BUILDING DEPARTMENT TO LOOK AT THE PERMITTING PROCESS ASPECT OF IT AND THEN WHEN THEY GOT DONE WITH THAT REPORT YOU ASKED THEM, THEY CAME BACK AND MADE THEIR PRESENTATION AND YOU ASKED THEM TO LOOK AT THE PLANNING AND ZONING DEPARTMENT AND THE PUBLIC WORK DEPARTMENT. THEY DID THAT AND YOU ASKED THEM TO COME BACK AND MAKE SURE EVERYTHING IS FOLLOWED UP AND THEY ARE ACTUALLY DOING THAT NOW AND PART OF THAT IS CUSTOMER SERVICE. >> OKAY. >> SO YOU ARE EXACTLY RIGHT. WHEN WE BROUGHT IN THE AUDITORS WE WERE CONCERNED ABOUT THE PROCESSING OF THE PERMITS AND THE APPLICATIONS OF THE CASHIER PROCESS OF IT. SO THAT WASN'T LOOKED AT WITH THE DOUG WILLIAMS SO WE ASKED THEM TO FOCUS ON THAT AND WE HAD CONCERNED WITH WITH THAT. >> THAT'S ALL I NEED. YOU ANSWERED MY QUESTION. >> YES AND ALSO FROM WHAT I RECALL I THINK WE'RE KIND OF IN THE SAME LINE REGARDING THE LISTS OF REQUIREMENTS. IT'S SOMETHING THAT WE'VE BEEN TALKING ABOUT FOR A WHILE IN TERMS OF WE PRIDE OURSELVES TO BE A CUSTOMER FRIENDLY CITY AND THIS IS SOMETHING WE KEEP TALKING ABOUT BUT IN ORDER TO BE A CUSTOMER FRIENDLY CITY WE HAVE TO MAKE IT EASIER FOR THE CUSTOMER AND IF THE REQUIREMENT NEEDS TO BE THAT SOMEBODY THAT'S STEPPING INTO THE SECOND FLOOR NEEDS TO HAVE A RUNNER OR THEY NEED TO KNOW SOMEBODY OR HIRE SOMEBODY TO RUN SOME MORE BASIC -- I'M NOT SAYING IF YOU ARE DOING A NEW BUILDING OR COMPLETE REMODELING BUT FOR BASIC THINGS WE NEED TO BE ABLE TO PROVIDE THEM ALL THE INFORMATION, EVERYTHING, WHEN THEY COME IN WITH THE UNDERSTANDING THAT THINGS CAN CHANGE IF THEY CHANGE BUT WE NEED TO COVER OUR STUFF SO WITH THESE LIST AND WITH THESE EASIER PROCESSES INCLUDING THE AREA OF IT THAT'S GOING TO INTEGRATE THE SYSTEMS AND HOPEFULLY MAKE THINGS A LITTLE MORE STREAMLINE FOR THE PROCESS ITSELF AND FOR PEOPLE TO FOLLOW-UP AND SEE WHAT'S NEXT. I'M HOPING THAT THAT'S ALSO GOING TO BE THE CASE THAT PEOPLE ARE GOING TO BE ABLE TO WALK IN AND SAY THIS IS WHAT YOU ARE GOING TO NEED. THIS IS THE PERMIT PROCESS FOR WHAT YOU ARE REQUESTING, A, B, C, AND D AND THIS IS THE TIMELINE, WHAT YOU SHOULD BE EXPECTING AND THE TURNOVER IS GOING TO BE IF YOU DO EVERYTHING YOU ARE ASKED TO DO. MY QUESTION THOUGH, WHEN ARE WE GOING TO SEE THESE IMPLEMENTATIONS GO INTO EFFECT. >> MR. MAYOR, IF I COULD. COUNCILWOMAN, BOTH DEPARTMENTS HAVE ALREADY SEEN THE REPORT. THEY HAVE MET AND GONE OVER THE REPORT AND STARTED TO IMPLEMENT THE CHANGES. THAT'S ALREADY OCCURRING. >> I CAN COMMENT ON THAT AS WELL. BOTH OF THE DEPARTMENTS ARE ALSO GOING TO BE IMPLEMENTING IN THE FIRST QUARTER OF 2021 A NEW SYSTEM THAT'S MORE ELECTRONIC BASED AND A LOT OF THE THINGS THAT THEY ARE PUTTING IN PLACE NOW ARE JUST TO ADDRESS OUR COMMENTS IN THE SYSTEM CURRENTLY. TO MAKE SURE THAT THERE'S NO GAPS BUT THE GOOD THING OF THESE COMMENTS COMING OUT NOW IS THEY WILL BE ABLE TO TAKE THESE COMMENTS AND MAKE SURE WHEN THEY GO THROUGH THE IMPLEMENTATION PROCESS OF GOING THROUGH THESE NEW SYSTEMS THEY TAKE THESE COMMENTS INTO CONSIDERATION. >> OBVIOUSLY, IT'S PROTECTING THE CUSTOMER COMING IN BUT IT'S PROTECTING THE CITY AS WELL BECAUSE WE GET STUCK IN A HE SAID SHE SAID SITUATION, I BROUGHT THIS IN AND THIS IS WHERE I'M STUCK NOW AND SINCE WE DON'T HAVE A CHECKLIST THAT SAYS THIS IS THE DAY SO-AND-SO CAME IN AND HANDED THIS IN, YOU KNOW, TO BE VERY VERY DETAILED ON THE PROCESS ITSELF TO KNOW WHO CAME IN, WHO HANDED WHAT, WHO RECEIVED IT AND I KNOW THE IT IS GOING TO HELP OUT A LOT BUT IN THE MEANTIME WE STILL NEED TO GET TO 2021 SO WE NEED TO KEEP THAT INFORMATION CLEAR IN THE MEANTIME BECAUSE WHEN WE'RE STUCK IN THE MIDDLE. NO, NO, NO. YOU SIGNED AND I SIGNED THAT THIS WAS RECEIVED ON THIS DATE AND THERE'S NO MISINFORMATION OR LOST INFORMATION IN THE PROCESS BECAUSE IT BECOMES TEDIOUS IF WE HAVE TO TRY TO GO BACK IN HISTORY THAT WASN'T REALLY MAINTAINED. >> TO THAT POINT, ONE OF THE IMPORTANT THINGS ABOUT GOING TO THIS NEW SYSTEM IS IT IS ELECTRONIC AND THINGS WILL BE TIME AND DATE STAMPED AND THAT WILL BE AN EASIER PROCESS. I CAN SAY FROM PERSONAL OBSERVATION COMING INTO THE DEPARTMENT YOU KNOW AS GUESTS COMES IN YOU LOGIN AND YOUR NAME IS UP ON THE BOARD. SO I DO THINK THAT SOME OF THE STEPS HAVE BEEN IMPLEMENTED WHERE A LOYAL BIT MORE OF THE TRACKING AND DETAIL IS BEING RECORDED. >> I MEAN AM I UNDERSTANDING WHEN I HAVE MET IN THE PAST MONTHS WITH THE CITY MANAGER AND ONE OF THE THINGS THAT I KNOW THAT YOU'VE BEEN FOLLOWING AND WHAT WE TALK ABOUT IN STRATEGIC PLANNING ALSO IS TO MAKE SURE THAT THE SOP'S HAVE BEEN FOLLOWED AND THERE'S IMPROVEMENTS SINCE YOU CAME ON BOARD TO MAKE SURE THAT ALL THOSE STEPS ARE THERE BEFORE WE START WITH THE IMPLEMENTATION THAT IS COMING AT THE BEGINNING OF THIS COMING YEAR. SO I MEAN I KNOW THAT IN FACT YOU'VE BEEN WORKING AND I ALSO HAD CONTACT WITH RESIDENTS AND SOME BUSINESS OWNERS THAT HAVE SAID OR CONFIRMED THAT IN THE DEPARTMENT IN THE BUILDING AND ZONING DEPARTMENT THINGS HAVE BEEN IMPROVED IN THE WAY THAT WHEN THEY HAVE SHOWED UP COMPARED TO ALL THE TIMES WHEN THEY HAVE COME TO THE CITY AND STARTED THE PROCESS. >> MR. MAYOR, IF I COULD. AS YOU HEARD AT THE STRATEGIC PLANNING MEETING, WE WERE ABOUT HALFWAY THROUGH THE IMPLEMENTATION OF THE SYSTEM. WE'RE LOOKING FOR GOAL LIVE DATE OF JANUARY 2021 AND ALL OF THE DEPARTMENTS ON THE SECOND FLOOR MEET MONTHLY TO GO OVER THE PROCEDURES AND TO MAKE SURE EVERYTHING IS IN PLACE TO MAKE SURE THAT THAT GOAL LIVE DATE RUNS AS SMOOTHLY AS POSSIBLE. WE'RE VERY EXCITED ON THE IMPLEMENTATION AND WE'RE LOOKING FORWARD TO IT. >> I'M GLAD AND I WANT TO CONGRATULATE THE STAFF AND THE DEPARTMENT BECAUSE I REMEMBER THAT WHEN I CAME IN ON BOARD THAT WAS ONE OF MY MAIN CONCERNS WHEN IT COMES TO THE ZONING AND BUILDING DEPARTMENT BECAUSE WHEN I WAS KNOCKING ON DOORS AND TALKING WITH DIFFERENT RESIDENTS AND BUSINESS OWNERS THAT WAS ONE OF THE CONCERNS THAT THEY HAD ON HOW THE PROCESS GOES AND THE DELAYS AND YOU KNOW, DIFFERENT ISSUES THAT SOMETIMES LIKE HAVE BEEN SAID ALREADY, HE SAID, SHE SAID OR COMING BACK AND FORTH SO THAT'S BEEN ONE OF MY MAIN CONCERNS WHEN I CAME ON BOARD TO MEET WITH EACH OF THE DIFFERENT DEPARTMENTS AND ADDRESS THAT SITUATION AND WITH THE CITY MANAGER I KNOW THAT'S BEEN ONE OF THE PRIORITIES WHEN HE CAME ON BOARD TO MAKE SURE IN THE MEANTIME WE'LL HAVE THAT DESCRIPTION SO EVERYBODY WILL BE ABLE TO FOLLOW THAT. IN THE MEANTIME WE START THE IMPLEMENTATION ON THE NEW SYSTEM. >> I'M GOING TO TELL YOU WHAT I THINK. NUMBER ONE, I'M GLAD TO HEAR THAT YOU ARE GOING TO HAVE A CHECKLIST BUT IT WILL DO US NO GOOD IF THAT'S NOT PART OF IN INTER GOV. PROGRAM AND I'M A BIG BELIEVER IN CHECKLISTS AND WE'VE RAILED ABOUT THIS FOR YEARS. BOOK THE CHECKLIST MANIFESTO IS A PERFECT EXAMPLE THAT EVEN REDUCING THE NUMBER OF INFECTIONS IN HOSPITALS, ONCE DOCTORS AND NURSES FOLLOW A CHECKLIST IT REDUCED IT SUBSTANTIALLY BY EIGHTY TO 90%. I HOPE WE DON'T START THIS CHECKLIST THAT'S PART OF THE PROCESS BECAUSE THAT'S WHERE THE CONFUSION WILL COME IN. NUMBER TWO AND I GUESS PART OF THOSE QUESTIONS ARE GOING TO BE FOR GLADDIS AND HER GOV. TEAM. NUMBER TWO, I STILL CONTINUE TO HAVE CONCERNS AND I EXPRESSED TO THE MANAGER AT THE LAST MEETING PUBLICLY AND WILL REITERATE, I BELIEVE HE SAID THERE'S BEEN SOME CHANGES WHICH ARE TWO-FOLD. NUMBER ONE, THE REGISTRATION ASPECT OF WHO IS REPRESENTING WHO AND WHEN THEY COME TO SIGN-IN FOR THESE APPLICATIONS. MY PERSONAL OPINION IS THAT THE POTENTIAL FOR LACK OF TRANSPARENCY AND IN SOME INSTANCES CORRUPTION LIES GREATEST IN THOSE DEPARTMENTS, NOT BECAUSE OF ANY OTHER REASON AND THAT'S WHERE MOST OF THE MONEY COMES THROUGH. AND I THINK THAT WE SHOULD SEEK BEST PRACTICES AND BEST PRACTICES INCLUDES MAKING SURE THAT THERE IS DOCUMENTATION AS TO WHO IS REPRESENTING WHO, WHY AND WHEN. THE OTHER THING I WOULD TELL YOU IS THE MAINTENANCE OF THOSE RECORDS IS JUST AS IMPORTANT. YOU KNOW, SELECTIVE AUDITING SOMETIMES CAN LEAD TO RESULTS THAT ARE BENEFICIAL TO WHAT ONE IS SEEKING BUT MAYBE NOT AS CLEAR AS AND THE PURPOSE OF THIS SHOULD NOT BE TO MAKE SOMEBODY LOOK GOOD. IT SHOULD BE TO FIND OUT HOW WE CAN GET BETTER. THAT'S THE WAY I'M GOING TO LOOK AT IT, WITH ALL THE KUDOS THAT THESE DEPARTMENTS CERTAINLY MERIT AND CERTAINLY THE ADMINISTRATION THAT'S ONE OF THE QUESTIONS I'LL HAVE FOR YOU AS WE GO ALONG WITH THIS PROCESS BECAUSE I DON'T SEE THE BENEFIT OF DOING THIS IF WE'RE NOT SEEKING TO BECOME THE BEST DEPARTMENT POSSIBLE. AND MY CONCERN ALWAYS IS THAT AUDITING CANNOT BE SIMPLY SELECTIVE AND IT CANNOT BE SIMPLY FOR A REFLECTIVE PERIOD OF TIME. THOSE ARE THE THINGS I'LL BE LOOKING AT. I'M GLAD YOU ARE DOING AND IT AND I'M GLAD YOU ARE HERE AND I'M GLAD SOME OF THE RECOMMENDATIONS MADE SENSE AND THE CHECKLIST PART OF IT THAT WE CERTAINLY SHOULD DO WHEN WE GET TO INTER GOV. WHICH I WILL ASK GLADDIS ABOUT WHEN SHE COMES UP TO DO HER PRESENTATION BUT I HOPE WE'RE STILL TRYING TO USE CHECKLISTS AT THIS POINT BECAUSE I THINK THAT'S WHERE THERE'S A LOT OF MISCOMMUNICATION PARTICULARLY WITH RESIDENTS WHO MAY NOT UNDERSTAND WHY THIS PROCESS EXISTS. THEY DON'T UNDERSTAND IT'S A HEALTH WELFARE ISSUE UNTIL SOMETHING HAPPENS TO THEM. UNTIL SOMETHING HAPPENS WHEN YOUR KITCHEN BURNS DOWN THEN YOU BLAME THE CITY BUT YOU DIDN'T COME IN AND ASK FOR THE PERMIT AND THAT'S ONE OF THE THINGS THAT WE'VE GOT TO MAKE SURE THOSE CHECKLISTS ARE THERE SO WHEN WE'RE KNOCKING ON PEOPLE'S DOORS WE MAKE SURE TO TELL THEM THIS IS FOR YOUR HEALTH AND WELFARE. I'M LOOKING FORWARD TO THIS AND I THINK THE OTHER STUDY WILL HAVE A GOOD UNDERSTANDING OF THE DIRECTION WE'RE GOING IN. I'M GLAD YOU ARE NOT APPLYING FOR CALIFORNIA. ANY OTHER QUESTIONS? >> NO, SIR. THANK YOU VERY MUCH. >> THANK YOU, MICHELE. THANK YOU, GUYS. ALRIGHT MADAM CLERK, NEXT ITEM. >> ITEM D, INFORMATION TECHNOLOGY DEPARTMENT RECAP PRESENTATION. >> ALRIGHT AS ALREADY ANNOUNCED, GLADDIS, COME ON UP. TECHNOLOGICALLY TODAY. SHE IS GOING TO FIRST PUT ON PURELL AND THEN SHE IS GOING TO PICK UP THE MICROPHONE BECAUSE WE HAVE TO GET THAT MICROPHONE FIXED FOR HER DEPARTMENT, BY THE WAY, RIGHT? >> IT'S WORKING. GOOD MORNING. GOOD MORNING, MAYOR, VICE MAYOR, COUNCILMEMBERS, MR. MANAGER, MADAME CLERK. GLADDIS GONZALES. I'M HERE TO HIGHLIGHT TECHNOLOGY AS PART OF OUR CITY'S COMMITMENT TO RESILIENCY, WORK ABILITY AND SUSTAINED ENVIRONMENT. WE HAVE A TEAM OF TALENTED PROFESSIONALS PROVIDING SERVICES TO CITY DEPARTMENTS SO THEY CAN BEST SERVE THE RESIDENTS AND BUSINESSES OF THE CITY OF DORAL. IT HAS FOUR CORE FUNCTIONS: DIGITAL TRANSFORMATION, DATA MANAGEMENT, SECURITY AND TECH INFRASTRUCTURE. OUR FOCUS IS TO LOWER COST OF SERVICES BY LEVERAGING INTER ORGANIZATIONAL COLLABORATION AND EFFECTIVENESS. WELCOME TO THE WORLD OF RANSOM MALWARE ATTACKS ENCRYPT FILE AND DATA WITH A RANSOM DANGLE AS THE ONLY WAY OUT. THE ATTACK STARTS WITH A FISHING CAMPAIGN AND THAT'S VIA E-MAIL. HACKERS QUICKLY TAKE OVER AND COMPUTERS AT SCHOOLS ARE LOCKED AND THE ONLY WAY TO GET IT BACK TO IS TO PAY HACKERS HUNDREDS OF THOUSANDS OF DOLLARS IN BITCOIN. EVEN THEN THERE IS NO GUARANTEE THEY'LL RELEASE THE DATA OR DO IT AGAIN. IN 2019 RANSOM ATTACKS, ESTIMATED POTENTIAL COST IN EXCESS OF 7.5 BILLION. FLORIDA CITIES HAVE BEEN PARTICULARLY HARD HIT IN 2019 WHEN CYBER ATTACKS WERE FORCED TO PAY RANDOM DEMANDS. THESE 600,000 FINANCIAL IMPACT FOR THE CITY OF ERA FERNANDINA BEACH BITCOIN WAS THE ONLY WAY TO REGAIN CONTROL OF THE SYSTEM AND DATA WHICH HACKERS ENCRYPTED. IN THE VILLAGE APPROVED AND UNSTATED AMOUNT OF FUNDING TO PAY THE OUTSIDE IT VENDOR, WHICH IS HELPING THE VILLAGE TO RECOVER THE ATTACK. IN THE SHORT TWO MONTHS IN THE STATE OF FLORIDA COMPUTERS WERE ENCRYPTED AND NORTH MIAMI BEACH POLICE RANSOM WERE ATTACKED AND IN FEBRUARY HACKERS DEMANDED FIVE MILLION DOLLARS TO GAIN ACCESS TO INFORMATION STORED ONLINE. THE PALM BEACH COUNTY ELECTIONS OFFICE FOUND OUT ABOUT THE ATTACK WITH THE CURRENT SUPERVISORS WORKING WITH THE IT DIRECTOR. THE SYSTEM WAS PROTECTED AND THEY DID NOT SUFFER LOSSES. DURING THE PAST FOUR YEARS WE'VE MADE SECURITY. THE PURPOSE OF MULTILAYERED SECURITY SYSTEM IS TO STOP CYBER ATTACKS ON DIFFERENT LEVELS SO THEY NEVER REACH THE CORE OF THE SYSTEM AND ESSENTIAL INFORMATION. APPLIANCES HANDLE 65,000,369 DAILY FIREWALL THREATS AND 8,994 DAILY SPAM E-MAILS. IN 2019, MAYOR AND COUNCIL APPROVED TO HAVE ANTI SECURITY VENDOR PROVIDE SECURITY OPERATIONS CENTER SERVICES WITHIN THREE YEARS REMOTE MILEAGE OF CITY DEVICES AND SERVICES THAT FORM PART OF THE WHOLE, THE SECURITY ECOSYSTEM OF THE CITY OF DORAL, ALLOWING FOR 24 HOURS SEVEN DAYS A WEEK OF MONITORING SECURITY OPERATIONS CENTER. A LAYERED SECURITY PREVENTS ATTACKS FROM THE INTERNET AND PROVIDES A LAST LINE OF DEFENSE FOR OUR COMPUTERS. WE'RE EDUCATING NETWORK USERS TO EFFECTIVELY IDENTIFY REPORT AND FISHING E-MAILS SINCE FISHING E-MAILS BECOME THE NUMBER ONE THREAT. OUR CYBER-SECURITY STRATEGY IN A MUCH MORE HOLISTIC WAY BY THE FOLLOWING TWO FACTOR AUTHENTICATION, FINGERPRINT AND PASSWORD, CONDUCT FISHING E-MAIL CAMPAIGNS EVERY TWO MONTHS, ENTERPRISE PASSWORD MANAGEMENT FOR SERVERS AND SYSTEMS AND DISTRIBUTE THE MONITORING ATTACKS BY PROVIDER AND ENDPOINT SECURITY, SECURITY AWARENESS SCREEN SAVERS TO ALL CITY COMPUTERS AND FOURTEEN CHARACTER PASSWORDS OR PASS RIGHTS. SO WHAT IS A COMPLEX PASSWORD? I KNOW EVERYBODY ALWAYS SAYS WHY FOURTEEN? AS YOU CAN SEE FROM THIS TEXT PASSWORDS WITH THREE TO FOUR CHARACTERS ARE CRACKED INSTANTLY. TODAY'S INDUSTRY STANDARDS IS FOURTEEN CHARACTER PASSWORDS FOR PASS PHRASE RECOMMENDED BY THE FBI, AND DEPARTMENT AND DHS. SO IT'S THE PASS PHRASE THAT IS BASICALLY ALMOST UN HACKABLE AND AS YOU CAN SEE ON THERE IT TAKES THEM YEARS AND YEARS TO CRACK. THAT'S WHY WE HAVE THEM. THE IT TEAM HAS INSTALLED NEW SYSTEMS TO CREATE NEW ORGANIZATIONAL EFFICIENCY AND IMPLEMENTED A NEW BACKUP SYSTEM, WHICH IS MILITARY GRADE BUILD FOR GOVERNMENT AND OUR BACKUP SOLUTIONS BY ENABLING SECURE MANAGEMENT BY PHYSICAL AND VIRTUAL DATA ACROSS ALL LOCATIONS AND IN THE CLOUD. WE REPLACED THE END OF LIFE VOICEOVER SYSTEM, IMPLEMENTER TO CONTROL THE ASSETS CONTROL SYSTEM AT CITY HALL AND POLICE FACILITIES AND WE'RE WORKING TO MIGRATE POLICE E-MAIL USERS TO THE OFFICE SIXTY-FIVE CLOUD AS THE SERVER IS END OF LIFE. PUBLIC SAFETY IS OUR KEY PRIORITIES. COLLABORATES WITH THE LEADERSHIP TO IMPLEMENT ADVANCED TECHNOLOGY AND SMART PROCESSES. IT PURCHASE DOLLARS A TECHNOLOGY STRUCTURE FOR THE INFORMATION CENTER WHICH WILL BE OPERATIONAL AT THE END OF THE FISCAL YEAR AND WE'RE IN THE TESTING PHASE WITH MIAMI DADE COUNTY AND IMPLEMENTATION IS UNDERWAY FOR A NEW ARTIFICIAL INTELLIGENCE SOFTWARE TO ASSIST THE ANALYSIS OR DETECTIVE WHERE FACIAL RECOGNITION AND ANALYTICS AND FLAT FORM TECHNOLOGIES AND WE'RE REPLACING THE END OF LIVE EQUIPMENT. LICENSE PLATE READERS PHASE ONE. WE HAVE COMPLETED THAT PROJECT. I WOULD LIKE TO THANK THE POLICE CHIEF FOR THE SUPPORT WITH MIAMI DADE PERMITTING PROCESS. THIS PHRASE ADDED SIX INTERSECTIONS AND FORTY-FIVE CAMERAS TO THE EXISTING LPR GRID AND WE HAVE A TOTAL OF ONE HUNDRED FORTY-FOUR LICENSE PLATE READER CAMERAS AND AND TWO INTERSECTIONS AND FIFTY MORE LPR'S IS UNDERWAY AND THE DESIGN IS IN THE PERMITTING PROCESS WITH MIAMI DADE COUNTY. COUNCIL MEETING PRESENTATION THE LPR'S ARE PROVIDED TO PUBLIC SAFETY OPERATIONS. IN JANUARY THE LICENSE PLATE READERS DETECTED TEN MILLION LICENSE PLATES AND 3% HAVE HITS AND THE EFFECTIVENESS IN 2019 DURING THE SIX MONTH PERIOD USE OF THIS TECHNOLOGY. INFRASTRUCTURE UPGRADES COMPLETED THIS YEAR, CITY HALL, MULTIPURPOSE TRAINING ROOMS, POLICE FACILITIES, TRAINING FACILITIES, AUDIO VISUAL SYSTEMS AND THEN THE CITY'S NETWORK BACKBONE HAS BEEN UPGRADED TO TEN GIGS GREATER NETWORK SPEEDS BETWEEN FACILITIES. >> EXCUSE ME. CAN YOU BACKUP ONE SLIDE? TOTAL DETECTIONS IN JANUARY 2020, TEN MILLION TAGS? IS THAT DIFFERENT TAGS OR TAG READS? >> IT COULD BE THE SAME IF IT GOES THROUGH AND COMES IN AND GOES THROUGH ONE OF OUR INTERSECTIONS AND WHEN IT GOES OUT. >> RIGHT SO WHEN YOU SAY TOTAL HITS WHAT DOES TOTAL HITS REFER? >> TAGGED AS SOMETHING THAT GETS SENT TO THEM, STOLEN VEHICLES, MISSING PERSONS, IT'S A LOT. >> THAT'S A LOT ESPECIALLY CONSIDERING IT MAY BE MORE THAN 3% BECAUSE THE SAME TAG COULD BE REPEATED THREE TIMES IT MAYBE SIGNIFICANTLY HIGHER. THOSE HITS WOULD BE THE SAME TAG? >> ONCE IT COMES IN THAT'S THE FIRST HIT. THAT'S WHEN IT FIRST COMES OUT. >> BUT WHEN IT COMES THROUGH ANOTHER POINT IT WILL GET HIT AGAIN. >> YES. >> IT'S STILL A LOT. >> IT'S A LOT OF TAGS THAT'S READ. WE HAVE A TEN GIG BACKBONE NOW BETWEEN ALL CITY FACILITIES. WE HAVE ENHANCED OUR BUSINESS CONTINUITY STRATEGY BY IMPLEMENTING SURVEILLANCE STORAGE SOLUTION AT OUR MAIN DATA CENTER AND STORED AT EACH FACILITIES AND TRANSMITTED TO THE WEB ON A DAILY BASIS ALLOWING US TO COMPLY WITH RECORD SCHEDULE AND GENERAL RECORDS REQUEST AND RECORDS MANAGEMENT. AND IN 2019 MANAGEMENT PARTNERS REVIEWED OUR INTERNAL PERFORMANCE METRICS AND KEY PERPETRATOR FORMANCE INDICATORS AND WE WORKED WITH EACH DEPARTMENT AND IMPLEMENTED TWELVE NEW KPI'S RECOMMENDED BY THE MANAGERS SO THE NEW DEVELOPMENT SERVICES SOFTWARE, WE BUILD DORAL AND JUST A QUICK RECAP BUT IN 2019 BUILDING PUBLIC WORKS PUBLIC AND PLANNING AND LICENSES BEGAN TO CLEANUP THE DATA FILES AND IN OCTOBER WE HAD THE OFFICIAL PROJECT KICKOFF AND IN 2020 THE DEPARTMENTS BEGAN THE CONFIGURATION OF THE SYSTEM AND TEMPLATE STEPS AND WORK CLASSES AND DEPARTMENT ASSIGNMENTS AND ANNUAL WORKFLOW TEMPLATES TO PROCESS TYPES. MY UNDERSTANDING WAS WE GOT TWO HUNDRED OF THEM ALREADY BUILT AND IT IS WORKING ON THE CONVERSION OF DATA, SYSTEM ADMINISTRATION AND WIRELESS DEVICE CONFIGURATION AND THERE ARE ADDITIONAL SOFTWARE FOR PLAN MARKUPS TITLE 311 CUSTOMER SERVICES PORTAL AND AR CASHIERING FINANCE WHICH WE'LL INTEGRATE AND LASER FISH FOR THE STORAGE OF THE PLANS. THE GOAL IS TO STREAMLINE PROCESS FOR OPTIMAL CUSTOMER EXPERIENCE AND OUR PROJECT GO LIVE DATE IS EARLY 2021, JANUARY AND I WOULD LIKE TO THANK ASSISTANT DIRECTOR JANE WHO LEADS THIS PROJECT WITH ALL DEPARTMENTS AND SHE HAS DONE AN OUTSTANDING JOB MOVING DEPARTMENTS ALONG AND GETTING THE PROJECT DONE AND HAS INVESTED OVER 2,400 HOURS IN THIS PROJECT. TYLER 311. THIS WILL BE OUR NEW SYSTEM. WE'RE GOING WITH THE 2020 DEVICE. THEY'LL ALLOW INSPECTIONS TO BE DONE WITH TYLER 311 SO THE OFFICER IN THE FIELD CAN DO THAT. THEY DON'T HAVE TO GO INTO THE SYSTEM. CITIZENS CAN LOGIN AND VIEW SIMILAR REPORTS TO SEE IF THERE'S PATTERNS OF INCIDENTS. SCHEDULE THE COUNCIL WORKSHOP ON MAY 13TH WHICH WILL PROVIDE A DEMO OF THE NEW SYSTEM AT THAT POINT. THIS IS OUR THIRD YEAR OBTAINING 37120 SUSTAINABLE PLATFORM CERTIFICATION. WE ARE NOW UNDERWAY WITH THE NEW CERTIFICATION, WHICH IS CALLED THE 37120, TWO SPECIFIC INDICATORS FOR SMART CITIES AND THE NEW INDICATOR IS A COMPLETE NINE HUNDRED METRICS BASED ON SMART INFRASTRUCTURE, SMART ECONOMY, SMART GOVERNMENT, SMART LIVING, SMART MOBILITY AND THIS CERTIFICATION WILL HELP US IMPROVE OUR SMART CITY AND WE'RE GETTING A LOT OF ATTENTION BECAUSE OF THIS CERTIFICATION. MR. MAYOR, I HAD MIAMI DADE COLLEGE COME TO US AND WE'RE HAVING OTHER MUNICIPALITIES COME TO US AND SAY, HOW DO WE DO THIS? THEY GO TO OUR WEBSITE AND SEE WHAT WE CAN DO FROM A DATA INSIGHT AND HOW DOES IT IMPACT THE ECONOMY. HOW ARE WE USING IT AND I'M STARTING TO EXPLAIN THAT OVER AND OVER AGAIN. WHAT DOES THE DATA MEAN AND HOW DOES IT HELP US? >> AS A RESULT OF OUR SUCCESSFUL DIGITAL TRANSFORMATION WE'VE BEEN INVITED TO PARTICIPATE IN CONFERENCES. DIGITAL COMMUNE IS MAKING IT REAL. SMART CITY'S CASE STUDIES IS HIGHLIGHTING OUR SMART CITY ROAD MAP ALONG WITH THE CITY OF CORAL GABLES AND CITY OF MIAMI AND SMART LEADERSHIP SHOWCASED WITH WITH SMART CITY PROGRESS AND NOW DELL IS WRITING HIGHLIGHT OF ACHIEVEMENT AS A SMART CITY AND THE CITY OF DORAL SMART CASE STUDY AND NOW WE'LL BE FEATURED WITH THEM. THIS YEAR WE'RE DONATING FIFTEEN COMPUTERS TO GUATEMALA. I WOULD LIKE TO THANK MAYOR COUNCIL AND THE CITY OFFICE FOR YOUR INVESTMENTS THAT HAVE PROVIDED OUR DIGITAL TRANSFORMATION AND LAST BUT NOT LEAST I'D LIKE TO THANK OUR STAFF FOR EXCELLENT WORK AND SUPPORT AND OUR TEAM REALIZED BY TAKING OWNERSHIP WE CONTRIBUTE TO NEEDS AND SUCCESS OF OUR NEEDS AND BUSINESSES. QUESTIONS? >> THANK YOU FOR THE REPORT. IT'S NOT REALLY A QUESTION BUT ARE MORE OF A RECOMMENDATION THAT CAME UP IN STRATEGIC SESSION. THE LICENSE PLATE READERS ARE IN PLACE AND I THINK IT'S A GREAT TOOL AND IT WAS INITIALLY INTENDED FOR POLICE BUT NOW I'VE COME TO LEARN, IT'S LIKE ONE OF THESE THINGS YOU GET TOLD SOMETHING AND ALONG THE WAY YOU GET TOLD SOMETHING DIFFERENT BECAUSE I WAS EXCITED ABOUT THAT FROM THE BEGINNING, THE ABILITY TO NOT JUST TRACK FOR CRIME BUT TO TRACK NOT JUST VOLUME BUT A SPECIFIC TYPE OF VOLUME, DATA THAT WAS AVAILABLE TO US. NOW I FIND OUT WE DON'T OWN THAT DATA SO WE COULDN'T DO ADDITIONAL ANALYTICS ON IT WHICH COULD BE VALUABLE TO OUR CITY. THESE ARE THINGS THAT CAN HELP US GET FUNDING FROM STATE AND FEDERAL LEVEL. IF HALF OF THE CARS THAT COME THROUGH, ONE IN ONE OUT SO THAT'S FIVE AT LEAST BUT WE SAW ONE CAME IN AND TWENTY MINUTES LATER THEY CAME OUT, THEY DIDN'T COME TO WORK HERE. THEY CAME TO CUT THROUGH OUR CITY, THINGS OF THAT NATURE AND IT ALLOWS US TO PLAN BETTER ON WHAT OUR NEEDS ARE ON TRANSPORTATION WHICH EVERY CITY IN THE ENTIRE WORLD HAS. NOT JUST DORAL. I'D LIKE TO EXPLORE WHAT WE CAN DO ABOUT THAT BECAUSE IF WE'VE PAID FOR THE CAMERAS AND WHOEVER IS PROCESSING IS KEEPING THIS DATA AND THEY MAY BE USING IT TO TRY TO SELL IT TO SOMEBODY ELSE WHICH I'M NOT SURE WHY THAT SHOULD BE THAT WAY. I DON'T THINK THAT'S RIGHT. I DON'T KNOW IF THAT WAS TAKEN INTO ACCOUNT WHEN THE AGREEMENT WAS DONE BUT THEY SHOULDN'T SELL IT TO ANYBODY ELSE AND IF ANYTHING WE SHOULD HAVE ACCESS TO THAT DATA TO APPLY OUR OWN ANALYTICS AND METRICS TO IT TO GET OUR OWN VALUABLE DATA OUT FOR US AND THEN ALSO HOW MANY OF THOSE HITS -- THESE ARE ALL INCOME AND SOME ARE INTERSECTIONS SO THIS IS NOT NECESSARILY TRAFFIC COMING IN AND OUT OF OUR CITY? >> YES IT IS. THE WAY WE DO IT IS GET DATA FROM THEM AS FAR AS NUMBER OF HITS PER INTERSECTIONS AND SO WE KNOW OUR ENTRY AND EXITS AND INNER ONES. >> SO WE DO KNOW THAT MUCH DATA. >> WE DO AND BASICALLY WE KNOW THAT 100,000 TAGS COME IN AND 108,000 LEAVE AND WE EVEN KNOW EACH INTERSECTION, WHAT'S THE NUMBER SO WE'VE BROKEN IT DOWN THAT FAR AS TO 12TH AND -- >> YOU SAID 100,000 COME IN AND 108,000 LEAVE AND WHAT TIMEFRAME ARE WE TALKING ABOUT? >> IN A DAY. >> IN A DAY? >> YES. >> SO SOMETHING DOESN'T JIVE THERE BECAUSE 108,000 LEAVE. IT SHOULD BE MORE COMING IN AND OUT. WE DON'T HAVE THAT MANY PEOPLE LIVING HERE. THAT MEANS WE HAVE EIGHT THOUSAND MORE RESIDENTS LEAVING THE CITY EVERYDAY. THE NUMBERS DON'T JIVE. THAT'S VALUABLE INFORMATION ITSELF. IT'S MY UNDERSTANDING THAT WE DIDN'T HAVE ANY OF THAT. >> WE DO. IT'S ON OUR WEBSITE. >> BUT IT'S VALUABLE. MORNINGS, AFTERNOON, PEAK HOURS, WE DO THAT HAVE DATA. >> YES WE DO. BY INTERSECTION. WE JUST DON'T HAVE LICENSE PLATES. >> THAT'S FINE BUT WE HAVE BY PEAK HOURS. >> YES WE DO. >> OKAY WELL THAT'S VALUABLE IN ITSELF. >> WE DO THAT HAVE, COUNCILMAN. >> OKAY. I THINK WE NEED TO START ANALYZING AND SEEING WHAT -- I'D LIKE TO SIT DOWN AND TALK A LITTLE BIT MORE ABOUT THAT. I'D LIKE TO SEE WHAT WE CAN DO WITH THAT. >> SOUNDS GOOD. WE CAN DO THAT. >> I THINK THE DIFFERENCE WHEN TALKING ABOUT TRACKING, THERE'S DIFFERENT TYPES OF TRACKING. ONE OF THE LICENSE PLATE READERS WHEN YOU ARE DEALING WITH SPECIFIC CERTAIN INFORMATION THAT HAS TO DEAL WITH PERSONAL INFORMATION AND THAT'S WHY THEY CAN'T GIVE US LICENSE PLATES, BUT WE TALKED ABOUT BLUE TOOTH AND THAT WAS ONE OF THE OTHER WAYS THAT WE CAN TRACK A PARTICULAR VEHICLE WITHOUT GETTING LICENSE PLATE INFORMATION IN THE CITY AND HOW IT BEHAVES AND PHONES AND THE TIME PEOPLE SPEND IN PARKS AND EVEN IN OUR DEPARTMENTS AND SMART DATA AND WHAT TO DO WITH THE DATA AND ALL OF THAT, I WANT TO THANK YOU AND THE DEPARTMENT FOR CONTINUOUSLY EDUCATING US ON THE IMPORTANCE. YOUR LEVEL OF UNDERSTANDING WHAT TECHNOLOGY IS NEEDED AND WHAT IT CAN DO AND I'VE ALWAYS SAID TECHNOLOGY IS GREAT, YOU DON'T HAVE TO BE AT THE TOP BECAUSE THERE'S ALWAYS SOMETHING NEW COMING OUT AND THE INVESTMENT IS GREAT BUT WE NEED TO KNOW WHAT'S NECESSARY FOR THE CITY AND I'M JUST WONDERING THAT CHART WITH THE INFORMATION ON THE TIME FOR THE PASSWORDS, DO YOU HAVE ONE WHERE IT TAKES FOR USER TO REMEMBER THEIR FOURTEEN USER PASSWORD YOU MAKE US CREATE? NO. >> THANK YOU, GLADDIS. >> THANK YOU. >> THE ONLY THING I'M GOING TO DO IS PIGGYBACK ON WHAT COUNCILWOMAN SAID. I THINK THE WAY THIS DATA IS PROCESSED IS IMPORTANT PARTICULARLY FOR PEAK TRAVEL TIMES. PEOPLE MAY CUT THROUGH THE CITY AND YOU MAY GET THEM COMING IN AND OUT BECAUSE A LOT OF PEOPLE DO TAKE 74TH AND 25TH ETCETERA BUT I DO THINK THAT IF WE COULD DRILL DOWN A LITTLE BIT ON SOME OF THOSE STATISTICS TIME WISE. I'M NOT SO MUCH CONCERNED ABOUT THE HITS. WE HAVE A LARGE COMMERCIAL AREA SO THE REALITY IS PROBABLY A LOT OF THE ISSUES THAT WE HAVE WITH SOME OF THOSE HITS IN THE COMMERCIAL AREA AND THAT DATA COULD BE REALLY IMPORTANT NOT JUST FOR TRAFFIC FLOW OF PATTERNS BUT I THINK WORKING WITH PUBLIC WORKS AND THEY ARE GOING TO PROPOSE SOMETHING THEY PROPOSED IN THE PAST HOPEFULLY DURING THIS BUDGET CYCLE, THAT WILL HELP US REALLY TRACK TRAFFIC FLOW A LOT BETTER BECAUSE THAT'S THE TYPE OF INFORMATION THAT WE CAN USE. >> NO PROBLEM, MR. MAYOR. WE CAN DO THAT. >> JUST ONE POINT I WANT TO ADD AND I DON'T THINK YOU WERE HERE. WHEN WE FIRST STARTED THIS LICENSE PLATE TAG READER PROGRAM WAS NINE, TEN YEARS AGO AND THESE DISCUSSIONS TALKING ABOUT DATA WERE PART OF THE DISCUSSIONS WE HAD BACK THEN AND MENTIONED AS A COUNCIL AND ONE OF THE THINGS WE THOUGHT WAS VALUABLE TO US BACK THEN, TEN YEARS AGO, NINE YEARS AGO AND I KNOW IT'S BEEN A LONG TIME AND THERE'S A WHOLE PROBLEM WITH THAT SYSTEM AND IT HAD TO BE REVAMPED AND NOW IT'S COME BACK TO LIFE. SO THE REASON WHY I'M SAYING THAT NOW IS THAT WAS PART OF YOUR INITIAL DISCUSSION AND I DO THINK I'D LIKE TO FIGURE OUT A WAY NOT JUST TO HAVE THE VOLUME YOU ARE TALKING ABOUT. WE DON'T HAVE TO HAVE THE TAG NUMBERS BUT THEY SHOULD BE ABLE TO TELL US OF THOSE TEN MILLION TAGS THE SYSTEM SHOULD BE ABLE TO PICK UP HOW MANY ARE REPEATED COMING IN AND OUT. THEY SHOULD HAVE THE CAPACITY TO DO THAT WHETHER THEY PROCESS THE DATA OR WE PROCESS THE DATA BUT FROM A SECURITY POINT OF VIEW, MAKE SURE WHAT THEY ARE DOING WITH THAT DATA. IF THEY ARE SELLING IT THAT'S DANGEROUS. WHERE OUR VALUE IS CONCERNED I THINK WE NEED TO DRILL DOWN DEEPER BECAUSE I THINK THERE'S A LOT OF VALUABLE INFORMATION THERE AND IF WE CAN SHOW THAT ON 74TH STREET 24,000 CARS COME IN AND OUT, THAT CAN BE REGIONAL MORE THAN THE COUNTY. THIS GOES BACK TEN YEARS. NOTHING WE'VE DISCUSSED IN THE LAST COUPLE OF YEARS. THE INITIAL FOUNDATION OF THE PROGRAM TALKED ABOUT DOING BOTH THINGS. THE INITIAL THING WAS FOR THE SECURITY PORTION OF IT BUT INITIALLY WE SAID THE VALUE OF IT WAS TO GET DATA SO THAT'S WHY I BROUGHT IT BACK UP. >> NO PROBLEM. WE CAN DO IT. >> ONE THING I WANT TO ADD AND CITY ATTORNEY CAN PIPE IN ON THIS BECAUSE I KNOW SOMEBODY MAY BE WATCHING THIS AND ASK THE QUESTION. THERE IS NO PRIVACY WHEN YOU ENTER THE ROAD. LOOK AT YOURSELF ON THE TURN PIKE, I-45 AND THAT'S JUST THE REALITY. UNLESS I'M WRONG, MR. CITY ATTORNEY. >> OKAY. THANK YOU. AND THOSE PASSWORDS, DON'T ASK THE COUNCIL WHAT THE PASSWORDS ARE. >> PASS PHRASE, MR. MAYOR. THANK YOU. >> THANK YOU, GLADDIS. >> CONNIE. >> NEXT ITEM, ITEM E, SPECIAL RECOGNITION FOR THE FINANCE DEPARTMENT. >> THIS ITEM IS AN ITEM WHICH WE'VE BEEN WAITING FOR A WHILE TO CERTAINLY BE ABLE TO RECOGNIZE SOMEBODY WHO HAS BEEN WITH US FOR A WHILE AND HAS DONE A FANTASTIC JOB IS MADDIE. WE RECEIVED IN DECEMBER ONCE AGAIN, FROM THE GOVERNMENT OF FINANCE OFFICES ASSOCIATION AND A CERTIFICATE OF ACHIEVEMENT FOR EXCELLENCE FOR FINANCIAL REPORTING, WHICH IS FOR THE DIRECTOR OF THAT DEPARTMENT. IT'S THE HIGHEST FORM OF RECOGNITION IN GOVERNMENTAL ACCOUNTING AND FINANCIAL REPORTING AND IT'S ATTAINMENT REPRESENTS SIGNIFICANT ACCOMPLISHMENT BY GOVERNMENT AND ITS MANAGEMENT. THEY ASKED US TO HAVE A FORMAL PRESENTATION AND AN AWARD OF FINANCIAL ACHIEVEMENT BUT THE APPROPRIATE PUBLICITY. >> MR. MAYOR, SHE IS UNDER THE WEDGE TODAY. >> SHE INTENTIONALLY MISSED IT. THAT'S HOW MUCH SHE LIKED PUBLICITY. >> IF IT WASN'T FOR THIS VIRUS GOING AROUND SHE WOULD BE HERE BUT SHE TOOK THE PRECAUTION AND STAYED AT HOME. SHE KNEW HER EXCELLENT STAFF WOULD FILL IN FOR HER. >> COME ON UP. >> WE HAVE RECOGNITION FOR YOU GUYS, I HOPE. DO YOU WANT ME TO GO DOWNSTAIRS OR DO YOU WANT TO COME UP HERE? WHAT DO YOU WANT TO DO? ALRIGHT. WE'LL DO IT. >> OKAY, MADAME CLERK. >> MR. MAYOR, WE'LL GO TO YOUR LATE ITEM. C