Jan 18, 2024 - 03:00 PM

MINUTES OF THE SPECIAL MEETING OF THE AFFORDABLE HOUSING AD-HOC ADVISORY COMMITTEE HELD JANUARY 18, 2024 1.Call to Order and Roll Call Councilmember Aaron Meadows called the meeting to order at 3:02 p.m. in the Oakley City Council Chambers located at 3231 Main Street, Oakley, California. Vice Mayor Shannon Shaw and Committee Members Barbara Bautista, Doug Gamble, and Oke Johnson with Winn Property Management, were also present. 2.Pledge of Allegiance to the Flag Committee Member Johnson led the Pledge of Allegiance to the Flag. 3.Public Comments Shamila Butler commented that she lives in Building 51 with her mom and sister and there are many things that management is not fixing, including items they reported last year to the office such as their heater not working. She explained her mom could not attend this meeting as she underwent surgery today. Committee Member Johnson and Ms. Butler agreed he would have someone stop by their unit tomorrow and knock on the door to check it. Michael Hawkridge commented that he lives in Building 81 and will be moving to the third floor due to the marijuana smell on his current floor. He indicated as a former business owner that he recognizes that taking care of a property is a cost; however, trash builds up for months, there is no landscaping for approximately 6 months and no one cleaning the common areas for months, and this happens every year almost as if it were planned, and it is unacceptable. He shared he is retired and wants peace and quiet, without marijuana smoke. He mentioned his truck was burned last year and that Committee Member Johnson said during the last meeting he would follow up on cameras and he would like to know what has been done. Committee Member Johnson commented that he is uncertain procedurally if he may respond in this moment. Councilmember Meadows confirmed they should meet and discuss after the meeting.

Committee Member Johnson commented that Winn doesn’t own the building; they are a third-party management company and manage the property with the resources they are provided by the owner; it is not their money to spend. Mr. Hawkridge continued his comments to mention that the gate is not working properly, a lamp has not worked for 6 months near the office, and a lamp has not worked for 6 years near the entrance which he believes is a safety hazard. Jackie Rider inquired where the money is going with their rent increase as there are no improvements. She explained that they lack landscaping and cleaning services, leaves accumulate on the walkway creating a trip and fall hazard (one woman already fell and was injured), the front and side doors have been unlocked for months creating a safety issue for residents, residents have mopped floors, vacuumed and dusted in the common areas which is supposed to be handled by management with the rent that residents pay, and she expressed concern that with sealing off the garbage room instead of maintaining it to standard is going to cause elevators to be dirtied by garbage spills and people may end up throwing garbage out the window if they do not have ability to take it outside. Committee Member Johnson commented Ms. Rider mentioned the locks on the front door do not work. He inquired which building she was referring to. Ms. Rider clarified the locks on the front door in Building 67 do not work. She mentioned they find non-residents in the community room eating ice cream from the freezer. No online comments were submitted. 4.Discussion/Action 4.1 Approve Minutes of the Special Meeting of the Affordable Housing Ad-Hoc Advisory Committee held November 30, 2023 (Libby Vreonis, City Clerk) No public comments were submitted in person or online. It was moved by Committee Member Gamble and seconded by Vice Mayor Shaw to approve the minutes. Motion was unanimous and so ordered. (5-0) 4.2 Continued Discussion on The Oaks Committee Member Johnson mentioned contract negotiation for garbage service has been resolved and the new company begins Monday. He shared that the company will service trash five times per week and service will include removing trash from the trash rooms to the compactor, trash pickup, and deep cleaning trash corrals. He mentioned there has been abuse and vandalism of trash rooms; therefore, all locks will be changed on all interior and exterior trash rooms on Monday; if anyone has a mobility issue, a key may be requested through management. He mentioned everyone else may use the

dumpsters. He explained that they cannot provide enough man hours to maintain cleaning the trash rooms. He shared that an event will occur Monday where staff will interact with residents to explain how they may request access to the trash room by key, and another event will be held February 1 to engage with residents. He mentioned the half day of staff time that was dedicated to trash will now be rededicated to mopping and cleaning hallways, a plan they are working on today. He also mentioned that management has separated from the previous landscaping company as they were not providing services and management is trying to secure another company. Committee Member Bautista inquired if the outside enclosure to throw out garbage is locked. Committee Member Johnson mentioned the trash rooms will be locked and there will be a specific trash enclosure for each resident to go to; the place where they will put the trash will not be locked. Committee Member Bautista commented that when the outside enclosure doors are open, they block the driveway. Committee Member Johnson mentioned they will find an alternative if needed. Committee Member Bautista mentioned it sounds like management has thought it out, but adjustments may be needed so they will wait and see. Vice Mayor Shaw inquired if there were additional issues with the trash contract. Committee Member Johnson mentioned service will start Monday. Vice Mayor Shaw mentioned she heard the same during the last meeting, so she has less faith in that statement. She explained that most seniors will need access to the trash room rather than taking the trash outside. She mentioned it was said during the previous meeting that the trash contract was to include deep cleaning and now no access will be provided. Committee Member Johnson mentioned there are different trash areas. He clarified that the trash chute rooms will be locked and accessible by key and the large trash rooms where trash is emptied out will be cleaned. Vice Mayor Shaw inquired if residents would have to go outside or access the first floor for trash rooms within the senior building. Committee Member Johnson mentioned he would check. Vice Mayor Shaw mentioned an alternative solution needs to be found for seniors.

Committee Member Johnson explained that they must find an effective solution to balance trash management with resident needs and plans may change. Vice Mayor Shaw inquired if there could be a resident key made for the trash room. Committee Member Johnson mentioned that one key would be duplicated for the trash room. Councilmember Meadows mentioned that the trash contract was mentioned during the first meeting, and it is now the third meeting. He requested management work with the residents to improve the community. He mentioned everything needs to be done within the law and he would like to see management and the owners move with a greater sense of urgency which he has not yet seen. He shared that he previously spoke with the owners and did not feel that they were being truthful; he does not feel like things are getting done and he is not sure if it is because of resources. He requested they step it up. Vice Mayor Shaw mentioned during the last meeting, Committee Member Johnson mentioned the new manager would meet with residents. Committee Member Bautista mentioned that the residents met with the new manager, Carla, about a month ago and a number of residents attended. Vice Mayor Shaw inquired if the community was invited which Committee Member Bautista confirmed they were. Committee Member Johnson commented that he is frustrated with the lack of progress which is his responsibility to get things done and he will continue to work on items discussed, and it will take time, but he believes they have a good team in place, and he doesn’t think it is acceptable either to have trash and landscape issues. He mentioned that the hallways will be cleaned Tuesday and in the next newsletter, they will discuss what constitutes an emergency for residents, and it will be posted on the bulletin boards and in the office. He added that they will be working with a vendor to clean gutters, the fire watch matter has been resolved so there is elevator access and Building 53 flooded over the weekend due to a pipe failure following a plumbing repair, so they are drying the area out with fans. He mentioned that Carla had regular meetings with residents, and they have a resident coordinator to schedule monthly meetings with residents. He also mentioned that they have been in contact with the laundry company to try and get machines working again; however, it has been a process as management had to snake a drain to confirm that it was clear and push back on the company to take the next steps. He added that maintenance is staffed, and they are losing their maintenance supervisor, so they are looking for another person to fill the position. Councilmember Meadows inquired how many maintenance staff they now have, and Committee Member Johnson responded they have seven.

Committee Member Bautista inquired if it will be 2-3 days to have things fixed and Committee Member Johnson indicated that is the goal. Committee Member Bautista mentioned that they are still waiting for over a month. She mentioned one resident submitted a work order seven times to get a toilet fixed. She inquired what to do when the ActiveBuilding app doesn’t work to resolve the issue. Committee Member Johnson mentioned they can elevate the request to him but they shouldn’t have to do it so he will look into it. Committee Member Gamble mentioned his refrigerator was not fixed. Committee Member Johnson mentioned he will follow up. Councilmember Meadows inquired how many bathrooms are in units and Committee Member Johnson mentioned there are usually 1-2, depending on how many bedrooms. Committee Member Gamble commented that in the senior building there is 1 bathroom per unit. Vice Mayor Shaw commented that she is still receiving comments from residents about roach problems. Committee Member Johnson mentioned pest control service is provided bi-weekly and also weekly as needed. Vice Mayor Shaw inquired if management is still receiving requests. Committee Member Johnson mentioned he does not have that information. Vice Mayor Shaw mentioned she is receiving photos of trash overfill including furniture and reports that management is using garbage receptacles to place its own trash in, i.e., carpet, leaving no room for residents’ trash. She inquired what is being done in the meanwhile until the new company begins service. Committee Member Johnson mentioned that they emptied each corral around January 1 st or 2 nd, and it has been ongoing in addition to day-to-day removal. He added that they will be leasing a new compactor to have more efficient trash service. He commented that if staff is dumping trash into the corrals, they should not be, and he will follow up. Councilmember Meadows inquired how they handle unit turnovers. Committee Member Johnson mentioned it depends; they don’t handle their own carpets, paint depends on their capacity, and they hire a cleaning service if needed.

Michael Hawkridge commented that he is hearing that trash will move away from the chutes unless you are in a senior building and then you’ll get a key. Committee Member Johnson commented that if there is a mobility issue, residents will be able to get a key. Mr. Hawkridge continued his comment mentioning that they are creating more work to put the trash in something to take to the compactor. Jackie Rider commented that she is frustrated. She mentioned tenants are allowed to meet without management but must place a deposit on the room. She also mentioned that the trash service is a joke and there are safety concerns that are not resolved. She commented that because they see nothing happening for the rent increase, she wants to know where it is going and believes they need a federal audit. Michael Dupray commented that it is a systemic issue; the design feature is such that it is open and there is an established function but they are going around the issue which is that they are understaffed—7 staff members for 500 units is too low to keep up with issues; it takes a year to repair a refrigerator or toilet, and cleaning is done in a hurry. He mentioned the gate at the end of Building 51 is open and goes to the school yard, and he assumes the school may be responsible for the gate. He added that the owners need to spend money and increase their staff 2-3 times what it is now; for the residents to sacrifice is not fair. Patricia Crowley commented that the security in Building 67 needs to be addressed; the doors are unlocked and homeless continually enter the building which causes residents to live in fear. She mentioned they have been lied to that the locks would be fixed; they have not been fixed. She asked management to be truthful if there is no money to fix it. She requested that before memos are sent that management think about whether they can comply with what they say they will do and if they will follow up. She stated that she wants the doors locked; it is what they pay for, and their leases say that they will have a secure apartment and doors will be locked at all times. She requested an update. Committee Member Johnson commented that he doesn’t have information on security or doors for Building 67 but he is willing to follow up. Ms. Crowley asked if his staff informs him of what is going on. Committee Member Johnson mentioned they have conversations about things but regarding specific information, he would like to get more information to provide an accurate response. Committee Member Gamble commented that the doors in Buildings 65 and 67 need locks.

Vice Mayor Shaw commented that during the last meeting, Committee Member Johnson said he would check the locks on all doors. Committee Member Johnson explained that he is not certain if they were checked, broken, locked again, etc., so he would prefer to get more information. Vice Mayor Shaw inquired if they were checked. There was no response. A public comment was made from a resident who explained that there was a fire at her building on March 22, 2023, the fire department split her door when responding to the fire, and the door has not yet been repaired because management claims the doors are delayed in shipping. She shared that she can now see light through the door and doesn’t believe it is secure, so she parks her scooter inside her apartment against the door for safety as it is the only thing that provides security other than the deadbolt. She mentioned there are still no floors or sheetrock in the unit where the fire occurred. Councilmember Meadows commented that the delay in repairing the fire damaged unit is not unusual. He shared that he manages a condo in Antioch where there was a fire during February 2023 in the structure, and even though the condo he manages was not the unit subject to the fire, they are still not allowed to access it. The resident continued her comment to mention that she is in Building 57, the trees need to be cut as the fallen leaves are a safety hazard, and the front doors and side doors need to be secured, as well as addressing the door to access parking. No online comments were submitted. 4.3 Next Steps Vice Mayor Shaw commented that she is not confident unless there is resolution. Committee Member Johnson expressed that he would like to provide a written update to include in the minutes. Councilmember Meadows mentioned that they would need to ask the City Council to extend the committee another month if the committee would like to have another meeting. He mentioned he is disappointed; the first two meetings he was confident, but he is not so confident today. He suggested management and owners step it up by making improvements and following the contract. He mentioned residents may wish to explore their legal options. Committee Member Gamble commented that management has talked about making improvements and he would like to see what they can do. He mentioned talking about trash is a good first step and although he is not certain if they thought it all the way through with seniors, they have to start somewhere. He suggested keys for residents in the senior building as there are a lot of mobility issues. He shared that it is 364 feet from

his door to the nearest trash bin which is not a problem for him when he is not having back issues; however, for someone like his neighbor who is in a wheelchair and already has difficulty getting to the trash chute, he is not certain how his neighbor would get to a dumpster outside. He mentioned he would like to see more activity to resolve work orders. He mentioned that they were given the task by Vice Mayor Shaw to try and put together a resident meeting and they hit a roadblock with the meeting location as the group is larger than the space available onsite and the office requires an application and $200 deposit if they want to have a community meeting for an hour or so; he would like to see that policy changed. He suggested that hiring a locksmith would resolve a lot of the safety concerns mentioned and he sees some benefits to the trash policy. Vice Mayor Shaw mentioned there have been a lot of promises made that she would like to see followed through. She applauded management for thinking outside the box regarding trash; however, tenants were shown the units to rent with features of trash, landscape, security, etc. She mentioned locking the trash rooms creates other issues. She expressed that she wants answers to know if things are being fixed and doesn’t want to drag it on and be the middleman, but she is not comfortable that issues are being resolved to back out yet. Committee Member Bautista mentioned they took steps after the last meeting and have representatives for senior buildings and two representatives for the family buildings to prioritize next steps. She also mentioned they set up a meeting with Carla to move it forward and the same issues were brought up but not totally answered. She mentioned that on the ActiveBuilding app, there is nowhere to report an issue that relates to the entire building; it must be reported to the office which can get lost. She requested the app be fixed so residents can address the building. She mentioned she will give more information when the community meeting will be held, and they will set an agenda with the top three issues to be addressed and then will go to the next issues that are prioritized. Vice Mayor Shaw inquired if an onsite manager could attend the next committee meeting. Committee Member Johnson responded that potentially that could happen; however, he is not sure if she would feel comfortable with that as her role is at the community. He mentioned he is hearing that he needs to have more specific information and provide an update during the next meeting on the security door, trash, landscape, pest control, security gate/clickers/code, and reporting common area work orders on the app. Elena commented that she is in Building 67 and there is a resident with water dripping from the ceiling that has been reported three times in four years and the work is still not finished and the unit has not been cleaned so the resident cannot move back in, get clothes, eat, sleep or work from there because he has a doctor’s note saying he cannot go in there because of his lung condition. She mentioned the office knows and she requested to know how long it will take until he can move back in and how they will

address his missing items—three carpets that were to be cleaned and a large step ladder. Committee Member Johnson mentioned he will follow up. Councilmember Meadows commented that he thought that this would be the last meeting; the committee ends on February 13 unless the City Council grants an extension. It was agreed upon by the committee that if granted an extension by the City Council, the next committee meeting will be held Thursday, February 22, 2024, at 3:00 p.m. 5.Adjourn There being no further business, the meeting was adjourned at 4:19 p.m. Respectfully Submitted, Libby Vreonis City Clerk

AGENDA REGULAR MEETING OF THE AFFORDABLE HOUSING AD-HOC ADVISORY COMMITTEE Thursday, January 18, 2024 3:00 PM Delta Breeze Conference Room, City Hall, 3231 Main Street, Oakley, California 94561 MISSION STATEMENT: The City of Oakley will create a resilient future that fosters and attracts a vibrant and evolving community that welcomes and values all people. VISION STATEMENT: The City of Oakley celebrates our unique Delta lifestyle and small-town feel where we Live in a safe, dynamic community, Work together to build the future, and Play in our own backyard. Agendas are posted in Oakley at Oakley City Hall-3231 Main Street, outside the gym at Delta Vista Middle School-4901 Frank Hengel Way and outside the Library at Freedom High School-1050 Neroly Road. Agendas are also posted on the City’s Internet Website www.ci.oakley.ca.us. A complete packet of information containing staff reports and exhibits related to each item is available for public review prior to an Affordable Housing Ad-Hoc Advisory Committee meeting at Oakley City Hall, 3231 Main Street, Oakley, CA 94561. Any writings or documents provided to a majority of the Ad-Hoc Advisory Committee regarding any item on this agenda will be made available for public inspection, during regular business hours, at the front counter in the Main Lobby of the Oakley City Hall located at 3231 Main Street, Oakley, CA 94561. Agendas may be picked up at the Oakley City Hall located at 3231 Main Street, Oakley, CA 94561 for no charge. To request information regarding placement on the City’s agenda e-mail distribution list, please contact us at (925) 625-7000. The City of Oakley provides social media options to stay connected to City Hall through Facebook, Twitter, Next Door and Instagram. Other opportunities to connect with City Hall include Engage In Oakley, Oakley OnDemand on the City's website, and by emailing info@ci.oakley.ca.us. If you have a physically challenging condition and require special accommodations, please call the City Clerk’s office at (925) 625-7000. Please keep cell phones/electronic devices turned off during the meeting. Information Regarding Public Comment Members of the public may address the Ad-Hoc Advisory Committee on items of interest that are within the City’s jurisdiction. In compliance with State law, the Ad-Hoc Advisory Committee may not take actionor have discussion on any item that is not specifically listed on the agenda. Public comment on items not listed on the agenda will be heard under the Public Comments section of the agenda. Public comments on 1

items listed on the agenda will be heard as the Mayor calls the items. In compliance with State law, the Ad-Hoc Advisory Committee may not take action on an item that is not specifically listed on the agenda. If you would like to speak on any agenda item, please fill out a public speaker card available in the lobby and submit it to the City Clerk prior to the agenda item being called. The Mayor will call you to hear your comment. PUBLIC COMMENTS ARE LIMITED TO THREE (3) MINUTES. Online public comments are accepted until 5 p.m. the day of the meeting and can be submitted at https://www.ci.oakley.ca.us/online-public-comment-card/. 1.Call to Order and Roll Call 2.Pledge of Allegiance to the Flag 3.Public Comment 4.Discussion/Action 4.1 Approve the Minutes of the Regular Meeting of the Affordable Housing Ad-Hoc Advisory Committee held November 30, 2023 (Libby Vreonis, City Clerk) Minutes 11-30-23 Attachment to Minutes 4.2 Continued Discussion on The Oaks 4.3 Next Steps 5.Adjourn 2

*MINUTES OF THE SPECIAL MEETING OF THE AFFORDABLE HOUSING AD-HOC ADVISORY COMMITTEE HELD NOVEMBER 30, 2023 1.Call to Order and Roll Call Mayor Aaron Meadows called the meeting to order at 3:01 p.m. in the Delta Breeze Conference Room located at City Hall, 3231 Main Street, Oakley, California. Councilmember Shannon Shaw and other committee members, Barbara Bautista, Doug Gamble, and Oke Johnson with Winn Property Management, were also present. 2.Pledge of Allegiance to the Flag Committee Member Gamble led the Pledge of Allegiance to the Flag. 3.Public Comments Jackie Rider submitted a public speaker card regarding safety and garbage. She addressed the contract for the new garbage service, locks on the front doors of the buildings, and washer and dryers needing to be replaced. Committee Member Johnson explained the laundry service provider has been less responsive as less money has been made on machines, but he will address it as well as the locks on doors and report back at the next meeting. Mayor Meadows shared that he has experienced the same issue with a different laundry service provider with a multi-unit complex in Antioch. No online comments were submitted. 4.Discussion/Action 4.1 Approve Minutes of the Special Meeting of the Affordable Housing Ad-Hoc Advisory Committee held October 26, 2023 (Libby Vreonis, City Clerk) It was moved by Councilmember Shaw and seconded by Committee Member Gamble to approve the minutes. Motion was unanimous and so ordered. (5-0) 3

4.2 Update from Committee Member Oke Johnson Regarding Follow-Up Items from the Special Meeting of the Affordable Housing Ad-Hoc Advisory Committee held October 26, 2023 Garbage Service Committee Member Johnson commented that the new contract for garbage service was supposed to begin November 7; however, there were issues with the contract process working with 7 different entities which have been remedied and he realistically anticipates it being the first of the year before they begin work. Committee Member Bautista inquired if the contract includes the outside trash enclosure. Committee Member Johnson mentioned the contract normally includes it and trash should be cleared 5 days a week from the buildings which maintenance staff does now; it takes them approximately a ½ day to empty the trash from all sites. Committee Member Bautista inquired if maintenance is now fully staffed because there have been no cleaners for over a month. Committee Member Johnson noted to follow up. Committee Member Gamble mentioned that missing cleaning is a big issue because trash leaves trails. Committee Member Bautista shared that a tenant cleans the community room and bathrooms in her building because they are not regularly cleaned. Front Gate Committee Member Johnson mentioned the front gate was working but was broken the following day, there is a license plate reader on the front gate, and he is open to ideas how to make the gate more sustainable. Committee Member Gamble inquired if there is any success in tracking gate violators and Committee Member Johnson indicated it is very little. Mayor Meadows inquired if it is a challenge elsewhere. Committee Member Johnson explained that he has been in property management in many places and gates are broken even in very high rent complexes. Mayor Meadows indicated the same. 4

A resident inquired about cameras. Committee Member Johnson indicated he would send information to staff. City Manager Joshua McMurray requested Committee Member Johnson send it to City Clerk Libby Vreonis to include as an attachment to the meeting minutes which he agreed to do. Pest Control Committee Member Johnson discussed tax-exempt bonds, programs, and preferences they must work within. He mentioned pest control is scheduled bi-weekly, but they are there every week. Jackie Rider commented that it is not getting rid of the problem. She mentioned one tenant won’t let pest control in to perform work. Committee Member Johnson explained in those situations, they try to enforce the lease, but it takes time with the court system as courts tend to give tenants continuances. Mayor Meadows inquired if it is helpful to have other tenants attend court to provide testimony. Councilmember Shaw mentioned in her experience, a strong letter from their attorney has helped. Committee Member Johnson mentioned they do that as well. He shared that they currently have 14 residents in the legal process and 23 in the cure period. Work Orders Committee Member Johnson commented on work orders and explained that management meets with every new tenant to provide information on how to submit a work order online, and it is provided to existing residents. He mentioned staff rotate on- call duties and for the backlog of work orders, they are bringing in crews from other communities to help knock out the list. Committee Member Bautista inquired what the response time is for work orders. Committee Member Johnson mentioned non-emergency items should be one week. Committee Member Bautista shared that she has one work order that was submitted over a month ago for a leak in the wall that comes out on the floor. She inquired what constitutes an emergency. 5

Committee Member Johnson explained that emergencies typically are water, fire, flood, A/C, or heat depending on weather conditions, and he will check to confirm if access to units is also included. Councilmember Shaw mentioned their staff should also be aware of what constitutes an emergency. A resident spoke of her neighbor who has not had a working toilet and who requested a key to the community restroom until it has been repaired. Committee Member Bautista explained further that the toilet was supposed to be replaced and an on-call maintenance person fixed it so the tenant could use it, but it has been ongoing for a while now. She mentioned she knows staff is transferring the information to maintenance, but there is still delay. Committee Member Johnson noted to follow up. He mentioned they are overstaffing maintenance staff as they anticipate turnover, and they have also hired additional staff at the corporate level to review the quality of work. He added that maintenance is currently fully staffed, and they have added up to 3 regional members on site the past month and maintenance floaters. Jackie Rider commented that the gutters are packed with leaves. Cameras Committee Member Johnson mentioned there are two camera systems. He explained that the Watchtower system has 30 days’ footage, is actively monitored, and has a license plate reader. He mentioned the Legacy system also has footage and is located in the front office and all floors on Building 69, and in Buildings 67, 51 and 73 in the hallway lobby. Michael Dupray inquired if the cameras are linked to Oakley Police. City Manager Joshua McMurray indicated they are not. Mayor Meadows inquired if Watchtower would call if it saw something and if it is 24/7 monitoring and Committee Member Johnson confirmed it would call Oakley Police and it is 24/7 monitoring. A resident mentioned that the former CBH management spoke non-truths about 70-90 cameras to be installed inside and outside the senior buildings that never came to fruition. He mentioned there are no cameras on the outside of buildings which would help with security. Committee Member Gamble inquired how often Watchtower calls Oakley Police. 6

Committee Member Johnson noted to follow up. Michael Hawkridge mentioned that someone poured gas on the vehicle next to his in April in the parking lot, the heat burned his truck, and he was told by the officer that they tried to check the camera footage, but it was unavailable because the bill had not been paid. He mentioned a camera is facing the water building at the east end that covers 6-7 parking spots where he used to park. He suggested a camera on Building 81. Committee Member Johnson commented that the cameras are always working and recording regardless of the bill being paid and with the incident report, the insurance company would be able to get the footage. Committee Member Bautista mentioned the water district camera faces that area. Trash Rooms Committee Member Johnson mentioned an update was provided on the trash rooms and they continue to see doors are propped open. Councilmember Shaw mentioned they can manually close propped open doors however, the locks are broken so there is no security from the outside to the trash collection room which allows entry to the building. Committee Member Johnson noted to follow up. He mentioned Building 53 is an open building. Televisions in Community Room-Building 69 Committee Member Johnson mentioned the televisions in Building 69 are functional. He explained that the issue was not with the televisions but rather the cable was hooked up improperly. Meeting Committee Member Johnson mentioned a management/tenant meeting was held November 9. Committee Member Gamble inquired how many people attended. Committee Member Johnson noted to follow up. Jackie Rider mentioned it was held at 5 p.m., a time when not everyone can attend. Councilmember Shaw explained there will always be a conflict with the time for everyone to attend. 7

Michael Hawkridge commented that he attended, there were about 15 people in attendance, and suggested they hold a meeting on a Saturday. A resident mentioned the new manager is active in walking the grounds. 4.3 New Business Committee Member Johnson mentioned they are fully staffed and will continue to recruit for maintenance. Committee Member Gamble inquired how many maintenance staff there are. Committee Member Johnson mentioned there are 7 staff members, including a maintenance supervisor. Committee Member Bautista suggested a strike force. Committee Member Johnson mentioned there are a large number of outstanding work orders and they are bringing in up to 10 additional staff members to address them in the next two weeks, including vacant units to prepare for move-in. Mayor Meadows inquired about the vacancy rate. Committee Member Johnson mentioned 83 units are vacant out of 509 units. Mayor Meadows commented that this is about 16-17%. Councilmember Shaw commented that Committee Member Johnson indicated it was 7- 8% during the last meeting. Committee Member Johnson explained that move-outs are generally for the benefit of the building. He shared information regarding audits and two larger projects they are working on: flooring in Building 53 and deck/balcony work. He also mentioned the fire panel (panel only) in Building 53 is being replaced and is on fire watch. Mayor Meadows inquired about the current number of work orders and how many work orders were completed last month. Committee Member Johnson commented that he does not trust the report pulled so it is being audited. He explained that not all work orders were closed out so the numbers may be inaccurate. He shared that work orders are now available to maintenance by phone, and they are to take photos now to document work completed. Councilmember Shaw commented that work orders are completed in 3-5 days typically. 8

Committee Member Johnson mentioned that is what they are working toward; it is currently about 5 days. Committee Member Gamble mentioned he had put in 2-3 work orders for minor issues that were handled within hours, but his neighbors have waited a year. Councilmember Shaw explained there are emergency and non-emergency work orders, the latter can be handled within 3-5 days typically. A resident inquired why finances are available now to address issues but not previously. Committee Member Johnson explained that he cannot answer that because it was not previously their money. Councilmember Shaw commented that they have new onsite management, the finances to fix items, and it is happening now so its time to move forward. Michael Hawkridge shared when he was in the military that work orders were addressed in priority and if it didn’t receive attention that day, it was first on the list the following day. Committee Member Bautista inquired about the solution to not having cleaners. Committee Member Johnson noted to follow up. Councilmember Shaw inquired if they monitor who is handling the work orders. Committee Member Johnson mentioned they have a work order analysis that shows who completed the work. Michael Hawkridge commented that he believes spikes are a great idea for the gate to stop incoming vehicles and suggested an arm approximately 3 feet away from the actual gate to provide additional barrier to try and prevent vehicles driving into the gate. Committee Member Johnson commented that vehicles may push through the arm until it snaps and still proceed to the gate. He shared he has tried many solutions, even greasing gates. Committee Member Gamble suggested spikes on the gate or ridges that would scrape cars hitting the gate. Committee Member Johnson commented that the gate would scrape vehicles now that try to push through. Committee Member Bautista inquired about CTCAC requirements. 9

City Manager Joshua McMurray indicated they will be added to the minutes. A resident in Building 53 mentioned the elevator is down and her sister cannot take the stairs. She mentioned when they tried to exit for Thanksgiving and called to have the elevator turned on, they were hung up on and treated rudely. Committee Member Johnson provided a business card and asked the resident to connect with him by email so he may follow up. Councilmember Shaw mentioned once the fire panel is completed, it should be operational. Mayor Meadows inquired about the timing of when it will be operational. Committee Member Johnson indicated the fire panel will be replaced by the end of the week. Councilmember Shaw added that fire will need to sign off after that. Committee Member Gamble inquired where the City stands on recycling with SB 1383. Committee Member Johnson responded that they would meet code requirements. Councilmember Shaw asked if the CTCAC report is available. Committee Member Johnson mentioned he has it but does not know if it is available for the public to release. He noted to follow up. Committee Member Bautista inquired what tenants can do to help the process. Committee Member Johnson encouraged maintaining a healthy relationship between tenants and staff. Councilmember Shaw inquired if there is an active resident association. Committee Member Gamble mentioned they have a community group. Councilmember Shaw inquired if it is for the entire site. She mentioned it is a good way to have voices heard for those who cannot attend meetings. Committee Member Gamble explained that they are trying to organize three buildings and then bring on others. Mayor Meadows suggested if they see a door propped open to close it. Committee Member Gamble explained that they are very proactive in doing that. 10

Mayor Meadows commented that the past does not matter; they need to progress from here. He suggested they be a positive influence on their neighbors and let them know they are working toward progress. Councilmember Shaw requested Committee Member Johnson report back on locks for the trash rooms for the next meeting. She also requested tenants report back how management is addressing issues and how it has impacted the property, and tenant progress toward developing a resident association by the next meeting. Committee Member Bautista mentioned they have had many meetings with management over the years and they will continue working with Carla and representatives from each building. Committee Member Gamble mentioned they have been meeting with the manager on their own. Councilmember Shaw recommended from today to the next meeting to get a representative from each building to get updates and report back from both ends so if residents are not in attendance they will know. A resident mentioned there is no appointed location during a fire emergency in an evacuation plan and there are people in the senior building who can’t get out on their own. Councilmember Shaw mentioned management is limited in the information it can request from tenants but if tenants wanted to volunteer information, the community group could keep track of people with needs and provide location information by the fire panel. A resident mentioned the fire department has been out several times during the time she has lived there to provide information regarding what to do and where to go. A resident inquired about new washer and dryers. Mayor Meadows commented that discussion already occurred. Committee Member Johnson mentioned they are performing an audit on all laundry rooms. Committee Member Gamble mentioned residents at Building 59 had previously met with Amanda to discuss having a small education fair to help tenants with items such as cell phones and setting up checking accounts for auto-pay of rent. Committee Member Johnson noted to follow up to confirm if this information is available through residence services. 11

Committee Member Bautista mentioned Janelle has contacts. Committee Member Johnson mentioned Carla and Katie may have more information. It was agreed upon by the committee that the next meeting will be held Thursday, January 18, 2023, at 3:00 p.m. Mayor Meadows mentioned the Oakley City Council will need to approve extending the committee past December. 5.Adjourn There being no further business, the meeting was adjourned at 4:14 p.m. Respectfully Submitted, Libby Vreonis City Clerk *The minutes include the attachment below provided by Committee Member Johnson with WinnResidential. 12

The Oaks Funding and Compliance Tax Credit monitored by CTCAC for all 7 Sites: h? ps://www.treasurer.ca.gov/ctcac/compliance/manual.asp BOND administered by the county of Contra Costa for Oak Ridge, Oak Creek: h? ps://www.contracosta.ca.gov/8694/Mul?ple-Family-Mortgage-Revenue-Bond HOME Monitored by the Contra Costa Housing Authority for Oak Ridge: h? ps://www.contracosta.ca.gov/8695/Federal-Programs-Funds-HOME-and-CDBG Income Limits: h? ps://www.contracosta.ca.gov/4807/Affordable-Housing AHP Affordable Homeless preference for Commons, Oak Ridge, Oak Grove, Oak Meadows, Oak Place: Adver?sed through agencies such as the VA, Women s Drop in, Shepherds Gate, etc. Guidelines a? ached. 13