MUNICIPAL RATES AND UTILITIES COMMITTEE

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 MINUTES Page 1 of 4 MINUTES The public may participate and provide public comments in person or via Zoom Meeting. Please be advised that when all Committee Members are attending the meeting in person, the teleconferencing option is provided as a courtesy to the public. If, for any reason, there are technical difficulties, the Municipal Rates and Utilities Committee meeting will continue in person, provided there is a quorum at the meeting. One tap mobile: +16699006833,,86993830361# US (San Jose) Dial by your location: +1 669 900 6833 US (San Jose) Meeting ID: 869 9383 0361 https://us06web.zoom.us/j/86993830361 Written comments that are received by 5:00 PM. on the Monday before the Municipal Rates and Utilities Committee meeting will be disseminated to the Commission and made available to the public for review on the city’s website. Please provide the agenda item number in the subject line of your email or letter. Public comments will no longer be read into the record. Comments must be sent to municipalrates@ci.rio-vista.ca.us. If you do not have access to a computer, please contact Krystine Ball at 707-374-6447, to make alternative arrangements to submit public comment.

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 MINUTES Page 2 of 4 RIO VISTA MUNICIPAL RATES AND UTILITIES COMMITTEE CHAIRMAN EDWIN OKAMURA VICE CHAIR CHRIS ARMBRUST RICK DOLK HECTOR DELAROSA MICHELLE STAHLMAN REGULAR MEETING BY TELECONFERENCE AND IN PERSON MINUTES THURSDAY, JANUARY 23, 2025 6:00 pm CITY HALL COUNCIL CHAMBERS ONE MAIN STREET RIO VISTA, CALIFORNIA 94571 1. CALL TO ORDER – ROLL CALL – PLEDGE OF ALLEGIANCE Chairman Okamura opened the meeting at 6:00 PM PRESENT: Chairman Edwin Okamura, Vice Chairman Chris Armbrust, Committee Members, Rick Dolk, Hector Delarosa ABSENT: Michelle Stahlman 2. PUBLIC COMMENT Public Comment was not received 3. DISCLOSURE OF EX PARTE COMMUNICATIONS None 4. ACTION ITEMS 4.1. Approve Minutes from November 21, 2024. Motion to approve the minutes from November 21, 2024, was made by Vice Chair Armbrust and second by committee member Dolk and passed by the following roll call vote: AYES: Chairman Edwin Okamura, Vice Chairman Chris Armbrust, Committee Members, Rick Dolk, Hector Delarosa NOES: None ABSENT: Michelle Stahlman

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 MINUTES Page 3 of 4 4.2. Approve survey results The City Manager gave an overview over the Survey Results and answered questions that the committee had regarding the results. Public Comment was received Motion to approve the Survey results was made by committee Dolk and second by Vice Chair Armbrust and passed by the following roll call vote: AYES: Chairman Edwin Okamura, Vice Chairman Chris Armbrust, Committee Members, Rick Dolk, Hector Delarosa NOES: None ABSENT: Michelle Stahlman 4.3. Approve final outreach plan The committee chose to move to item 4.4 before 4.3 The City Manager and the committee members went through the outreach plan and suggested changes, and at the next meeting, the final outreach plan will be approved. 4.4. Approve rate model Sara Mares from NBS gave a brief presentation on the updated Rate Model. The committee recommended changes to the rate model. In order to make these changes, a Special meeting will need to be held. The special meeting will be held on either January 29th or January 30 th, confirmation will be sent via email. 5. DISCUSSION ITEMS 5.1. None 6. FUTURE AGENDA ITEMS • Chair and Vice Chair 7. ADJOURNMENT Chairman Okamura adjourned the meeting at 7:30 PM ________________________________________________ Krystine Ball, Municipal Rates and Utilities Committee Clerk Krystine Ball

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 Page 1 of 3 The public may participate and provide public comments in person or via Zoom Meeting. Please be advised that when all Committee Members are attending the meeting in person, the teleconferencing option is provided as a courtesy to the public. If, for any reason, there are technical difficulties, the Municipal Rates and Utilities Committee meeting will continue in person, provided there is a quorum at the meeting. One tap mobile: +16699006833,,86993830361# US (San Jose) Dial by your location: +1 669 900 6833 US (San Jose) Meeting ID: 869 9383 0361 https://us06web.zoom.us/j/86993830361 Written comments that are received by 5:00 PM. on the Monday before the Municipal Rates and Utilities Committee meeting will be disseminated to the Commission and made available to the public for review on the city’s website. Please provide the agenda item number in the subject line of your email or letter. Public comments will no longer be read into the record. Comments must be sent to municipalrates@ci.rio-vista.ca.us. If you do not have access to a computer, please contact Krystine Ball at 707-374-6447, to make alternative arrangements to submit public comment.

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 Page 2 of 3 RIO VISTA MUNICIPAL RATES AND UTILITIES COMMITTEE CHAIRMAN EDWIN OKAMURA VICE CHAIR CHRIS ARMBRUST RICK DOLK HECTOR DELAROSA MICHELLE STAHLMAN REGULAR MEETING BY TELECONFERENCE AND IN PERSON AGENDA THURSDAY, JANUARY 23, 2025 6:00 pm CITY HALL COUNCIL CHAMBERS ONE MAIN STREET RIO VISTA, CALIFORNIA 94571 1. CALL TO ORDER – ROLL CALL – PLEDGE OF ALLEGIANCE 2. PUBLIC COMMENT – See instructions at top of this agenda page 3. DISCLOSURE OF EX PARTE COMMUNICATIONS Municipal Rates and Utilities Committee Members should disclose any communications they have had on the agenda items at this time. 4. ACTION ITEMS 4.1. Approve Minutes from November 21, 2024. 4.2. Approve survey results 4.3. Approve final outreach plan 4.4. Approve rate model 5. DISCUSSION ITEMS 5.1. None 6. FUTURE AGENDA ITEMS 7. ADJOURNMENT

Municipal Rates and Utilities Committee Regular Meeting of January 23, 2025 Page 3 of 3 Disclosable public records related to an open session item on a meeting agenda distributed by the City of Rio Vista to the Rio Vista Municipal Rates and Utilities Committee are available on the city’s website & at City Hall for public review at 72 hours prior to a regular meeting and 24 hours prior to a special meeting or, in the event information is delivered to the Commission less than 72 or 24 hours prior to an open meeting, as soon as it is so delivered. To arrange for an alternative agenda document format or to arrange aid or services to modify or accommodate persons with a disability to participate in a public meeting contact the Commission Clerk 48 hours in advance of the meeting date by calling (707) 374-6447. Pursuant to applicable laws and regulations, including without limitation, California Government Code Section 65009 and or California Public Resources Code Section 21177, if you wish to challenge in court any of the above decisions (including any action regarding planning, zoning and/or environmental decisions), you may be limited to raising only those issues you or someone else raised at the public hearing(s) described in this notice/agenda, or in written correspondence delivered to the City at, or prior to, the public hearing. CERTIFICATION OF POSTING – I, Krystine Ball, Municipal Rates and Utilities Committee Clerk, for the City of Rio Vista, declare that the foregoing agenda for the January 23, 2025 Regular Meeting of the Rio Vista Municipal Rates and Utilities Committee was posted and available for review on January 17, 2025 on the city’s website and at City Hall, One Main Street, Rio Vista, California, in accordance with Government Code §54954.2(a). ________________________________________________ Krystine Ball, Municipal Rates and Utilities Committee Clerk Krystine Ball

Municipal Rates and Utilities Committee Special Meeting of November 21, 2024 DRAFT MINUTES Page 1 of 3 4.1 DRAFT MINUTES The public may participate and provide public comments in person or via Zoom Meeting. Please be advised that when all Committee Members are attending the meeting in person, the teleconferencing option is provided as a courtesy to the public. If, for any reason, there are technical difficulties, the Municipal Rates and Utilities Committee meeting will continue in person, provided there is a quorum at the meeting. One tap mobile: +16699006833,,86993830361# US (San Jose) Dial by your location: +1 669 900 6833 US (San Jose) Meeting ID: 869 9383 0361 https://us06web.zoom.us/j/86993830361 Written comments that are received by 5:00 PM. on the Monday before the Municipal Rates and Utilities Committee meeting will be disseminated to the Commission and made available to the public for review on the city’s website. Please provide the agenda item number in the subject line of your email or letter. Public comments will no longer be read into the record. Comments must be sent to municipalrates@ci.rio-vista.ca.us. If you do not have access to a computer, please contact Krystine Ball at 707-374-6447, to make alternative arrangements to submit public comment.

Municipal Rates and Utilities Committee Special Meeting of November 21, 2024 DRAFT MINUTES Page 2 of 3 RIO VISTA MUNICIPAL RATES AND UTILITIES COMMITTEE CHAIRMAN EDWIN OKAMURA VICE CHAIR CHRIS ARMBRUST RICK DOLK HECTOR DELAROSA MICHELLE STAHLMAN SPECIAL MEETING BY TELECONFERENCE AND IN PERSON DRAFT MINUTES THURSDAY, NOVEMBER 21, 2024 6:00 pm CITY HALL COUNCIL CHAMBERS ONE MAIN STREET RIO VISTA, CALIFORNIA 94571 1. CALL TO ORDER – ROLL CALL – PLEDGE OF ALLEGIANCE PRESENT: Chairman Edwin Okamura, Vice Chairman Chris Armbrust, Committee Members, Rick Dolk, Hector Delarosa and Michelle Stahlman ABSENT: Chairman Okamura opened the meeting at 6:00 PM 2. PUBLIC COMMENT Public Comment was not received 3. DISCLOSURE OF EX PARTE COMMUNICATIONS None 4. ACTION ITEMS 4.1. Approve Minutes from October 24, 2024 Motion to approve the minutes from October 24, 2024, was made by committee member Delarosa and second by Vice Chair Armbrust and passed by the following roll call vote: AYES: Chairman Edwin Okamura, Vice Chairman Chris Armbrust, Committee Members, Rick Dolk, Hector Delarosa and Michelle Stahlman NOES: None ABSENT: None

Municipal Rates and Utilities Committee Special Meeting of November 21, 2024 DRAFT MINUTES Page 3 of 3 4.2. Approve Final Survey Questions Staff went through with the committee the final survey question and made live changes during the meeting. The survey will be posted on the Cities website and social media. The survey results will be shared at the January 23, 2025 meeting. 4.3. Review and Approve Outreach plan The City Manager discussed what the highest priority projects are within the Public Works Department and with the City Engineer. After the survey is completed, we would transition to water and sewer outreach, currently that is how the outreach plan is drafted right now. Staff went through the outreach plan with the committee, the final outreach plan will be brough back for approval at the January 23, 2025, meeting. 5. DISCUSSION ITEMS 5.1. None 6. FUTURE AGENDA ITEMS 6.1. Survey results 7. ADJOURNMENT Chairman Okamura adjourned the meeting at 7:45 PM ______________________________________________ Krystine Ball, Municipal Rates and Utilities Committee Clerk

Municipal Rates and Utilities agenda report SUBJECT: SURVEY RESULTS MEETING DATE: JANUARY 23, 2025 RECOMMENDATION Receive the results of the Utility Rate Survey and provide direction to staff DISCUSSION A total of 196 responses were received. Below are highlights from the survey results: • 75% of respondents were aware the City has been evaluating rates for water, wastewater, and storm drain. • Almost 30% of respondents stated they did not receive information regarding the storm drain rate proposal and 23% stated there was not sufficient detail. • The majority of information received was obtained by social media posts (54%), Rio Vista rates website (33%), and information from friends (17%). • The majority of survey respondents either opposed the survey (49%) or did not participate in the vote (23%). • For those that supported the storm drain rate increase, they did so because they recognize that Rio Vista’s infrastructure is older and needs upgrades (81%), rates have not been increased in a very long time (47%), and/or they do not want their home or any business to flood (51%). • For those that opposed the storm drain rate increase, they did so because the annual rate increase was too high (58%), did not want the fee added to their property tax bill (53%,) and/or is on a fixed income (52%). • 50% of respondents would be very or somewhat likely to support the rate increase if they had more information. • The top four best outreach methods are 1) inserts in utility bills, 2) social media posts, 3) email, and 4) post card mailers. • Most of the respondents were from Trilogy (50%) or the Downtown Core (32%). • Trilogy, Liberty Active Adult, and Downtown core are the neighborhoods very or somewhat likely to support, if they had more information. Agenda Item 4.2

Page 2 of 2 The three main take aways are: 1. If the rate increase was reduced more residents are likely to support the proposal. 2. Outreach methods should focus on utility bill inserts, social media posts, email, and post card mailers rather than a strong focus on public meetings. 3. Further detail shall be provided, better explaining the need for rate increases. The postcard mailer may not have provided sufficient detail. ENVIRONMENTAL REVIEW In accordance with CEQA Guidelines Section 15061(b)(3), informational reports are not subject under CEQA, as it can be seen with certainty that there is no possibility these activities may have a significant effect on the environment. SUBMITTED BY Krystine Ball, Public Works Program Manager ATTACHMENT 1. Summary Survey Results

Utility Rate Increase Survey 1 / 14 100.00% 168 Q1 Email Answered: 168 Skipped: 28 ANSWER CHOICES RESPONSES Email address

Utility Rate Increase Survey 2 / 14 75.00% 147 25.00% 49 Q2 Are you aware that the city has been evaluating increases for the Water, Wastewater and Storm Drain rates? Answered: 196 Skipped: 0 TOTAL 196 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No ANSWER CHOICES RESPONSES Yes No

Utility Rate Increase Survey 3 / 14 54.08% 106 33.16% 65 16.84% 33 14.29% 28 27.55% 54 Q3 Where did you obtain information that influenced your decision regarding the storm drain proposals? (Check all that apply) Answered: 196 Skipped: 0 Total Respondents: 196 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Social media posts Rio Vista Rates website Information provided by friends In-person meeting hosted by the city ... Other (please specify) ANSWER CHOICES RESPONSES Social media posts Rio Vista Rates website Information provided by friends In-person meeting hosted by the city on rates or video(s) of the meeting Other (please specify)

Utility Rate Increase Survey 4 / 14 47.45% 93 22.96% 45 29.59% 58 Q4 If you received information on the storm drain rate proposal, did the information provide you with sufficient details as to the need for the proposed storm drain rate increase? Answered: 196 Skipped: 0 TOTAL 196 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Yes No Did not receive information ANSWER CHOICES RESPONSES Yes No Did not receive information

Utility Rate Increase Survey 5 / 14 28.06% 55 48.98% 96 22.96% 45 Q5 Did you support or oppose the proposed storm drain rates? (for property owners only) Answered: 196 Skipped: 0 TOTAL 196 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I supported the proposal I opposed the proposal I did not participate in the vote ANSWER CHOICES RESPONSES I supported the proposal I opposed the proposal I did not participate in the vote

Utility Rate Increase Survey 6 / 14 11.43% 8 28.57% 20 81.43% 57 47.14% 33 51.43% 36 Q6 If you supported the proposed storm drain rate increase, what were your primary reasons? (check all that apply) Answered: 70 Skipped: 126 Total Respondents: 70 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I participated in a town hall meeting(s) t... Rate increases were reasonable I recognize that Rio Vista’s... Rates have not been increased in a very lo... I do not want my house or any business in ... ANSWER CHOICES RESPONSES I participated in a town hall meeting(s) that informed me Rate increases were reasonable I recognize that Rio Vista’s infrastructure is older and needs upgrades Rates have not been increased in a very long time I do not want my house or any business in the city of Rio Vista to experience flooding

Utility Rate Increase Survey 7 / 14 58.20% 71 25.41% 31 14.75% 18 11.48% 14 52.46% 64 53.28% 65 Q7 If you opposed the proposed storm drain rate increase, what were your primary reasons? (check all that apply) Answered: 122 Skipped: 74 Total Respondents: 122 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Annual increase was too high Storm drains in my area are new and don’... I was not informed about why it was... I do not believe the infrastructu... I am on a fixed income I do not want the stormwater fee to be ad... ANSWER CHOICES RESPONSES Annual increase was too high Storm drains in my area are new and don’t need repair I was not informed about why it was needed I do not believe the infrastructure improvements are needed I am on a fixed income I do not want the stormwater fee to be added to my property tax bill

Utility Rate Increase Survey 8 / 14 24.49% 48 25.00% 49 50.51% 99 Q8 If you had more information about why the water, wastewater and storm drain rate increases are needed, how likely would you support the rate increase? Answered: 196 Skipped: 0 TOTAL 196 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very likely Somewhat likely Not likely ANSWER CHOICES RESPONSES Very likely Somewhat likely Not likely

Utility Rate Increase Survey 9 / 14 Q9 Below are methods that cities use to communicate with residents regarding city-related issues. Please rank the most effective method for you from best (1) to least (9) effective. Answered: 196 Skipped: 0 0 1 2 3 4 5 6 7 8 9 10 Inserts in utility bills City social media posts (NextDoor an... Email Public Meetings City Website Newspaper Postcard or mailer sent to my address Text messages Other

Utility Rate Increase Survey 10 / 14 48.47% 95 21.43% 42 10.71% 21 5.61% 11 4.59% 9 3.57% 7 2.04% 4 2.55% 5 1.02% 2 196 7.66 19.39% 38 26.53% 52 18.37% 36 14.29% 28 9.18% 18 5.10% 10 2.55% 5 3.57% 7 1.02% 2 196 6.83 10.71% 21 20.92% 41 27.04% 53 11.22% 22 11.73% 23 7.14% 14 9.18% 18 1.02% 2 1.02% 2 196 6.38 3.57% 7 5.61% 11 10.20% 20 27.04% 53 13.78% 27 17.86% 35 12.24% 24 7.14% 14 2.55% 5 196 5.05 1.02% 2 2.55% 5 6.63% 13 17.35% 34 35.20% 69 15.82% 31 14.29% 28 5.61% 11 1.53% 3 196 4.75 4.08% 8 7.65% 15 10.71% 21 12.24% 24 13.27% 26 30.61% 60 12.76% 25 7.65% 15 1.02% 2 196 4.90 8.67% 17 12.76% 25 12.24% 24 9.69% 19 9.18% 18 11.73% 23 28.57% 56 6.12% 12 1.02% 2 196 5.16 4.08% 8 2.55% 5 4.08% 8 2.55% 5 3.06% 6 7.14% 14 12.76% 25 57.65% 113 6.12% 12 196 3.05 0.00% 0 0.00% 0 0.00% 0 0.00% 0 0.00% 0 1.02% 2 5.61% 11 8.67% 17 84.69% 166 196 1.23 1 2 3 4 5 6 7 8 9 TOTAL SCORE Inserts in utility bills City social media posts (NextDoor and Facebook) Email Public Meetings City Website Newspaper Postcard or mailer sent to my address Text messages Other

Utility Rate Increase Survey 11 / 14 Q10 Thank you for your participation in this survey. Our goal is to reach you through the mediums you most often utilize to provide the most useful and up-to-date information. Please provide your email and/or cell phone number for communication. (Your name is NOT necessary) Answered: 80 Skipped: 116

Utility Rate Increase Survey 12 / 14 32.12% 62 8.81% 17 4.66% 9 3.63% 7 49.74% 96 1.04% 2 Q11 Please provide the following demographic information. What neighborhood do you live in? Answered: 193 Skipped: 3 TOTAL 193 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Downtown/Core Homecoming Liberty Active Adult Community Liberty Single Family Homes Trilogy Vineyard Bluffs ANSWER CHOICES RESPONSES Downtown/Core Homecoming Liberty Active Adult Community Liberty Single Family Homes Trilogy Vineyard Bluffs

Utility Rate Increase Survey 13 / 14 1.56% 3 10.94% 21 10.42% 20 51.04% 98 26.04% 50 Q12 What is your age? Answered: 192 Skipped: 4 TOTAL 192 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 18 – 29 years old 30 - 44 years old 45 - 59 years old 60 - 74 years old 75 years old or over ANSWER CHOICES RESPONSES 18 – 29 years old 30 - 44 years old 45 - 59 years old 60 - 74 years old 75 years old or over

Utility Rate Increase Survey 14 / 14 8.48% 14 19.39% 32 18.79% 31 20.61% 34 32.73% 54 Q13 Which of the following best describes your total household income last year? Answered: 165 Skipped: 31 TOTAL 165 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Under $29,999 $30,000 - $49,999 $50,000- $74,999 $75,000- $100,000 Over $100,000 ANSWER CHOICES RESPONSES Under $29,999 $30,000 - $49,999 $50,000- $74,999 $75,000- $100,000 Over $100,000

Utility Rate Increase Survey 1 / 1 Q5 Did you support or oppose the proposed storm drain rates? (for property owners only) Answered: 49 Skipped: 0 16.33% 8 40.82% 20 42.86% 21 100.00% 49 8 20 21 49 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I supported… I opposed t… I did not pa… Q8: Somewhat likely I SUPPORTED THE PROPOSAL I OPPOSED THE PROPOSAL I DID NOT PARTICIPATE IN THE VOTE TOTAL Q8: Somewhat likely Total Respondents

Utility Rate Increase Survey 1 / 1 Q5 Did you support or oppose the proposed storm drain rates? (for property owners only) Answered: 88 Skipped: 0 38.24% 13 32.35% 11 29.41% 10 38.64% 34 31.48% 17 50.00% 27 18.52% 10 61.36% 54 30 38 20 88 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I supported… I opposed t… I did not pa… Q13: $75,000- $100,000 Q13: Over $100,000 I SUPPORTED THE PROPOSAL I OPPOSED THE PROPOSAL I DID NOT PARTICIPATE IN THE VOTE TOTAL Q13: $75,000- $100,000 Q13: Over $100,000 Total Respondents

Utility Rate Increase Survey 1 / 1 Q5 Did you support or oppose the proposed storm drain rates? (for property owners only) Answered: 193 Skipped: 0 17.74% 11 50.00% 31 32.26% 20 32.12% 62 11.76% 2 76.47% 13 11.76% 2 8.81% 17 33.33% 3 44.44% 4 22.22% 2 4.66% 9 14.29% 1 71.43% 5 14.29% 1 3.63% 7 39.58% 38 40.63% 39 19.79% 19 49.74% 96 0.00% 0 100.00% 2 0.00% 0 1.04% 2 55 94 44 193 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I supported… I opposed t… I did not pa… Q11: Downtown/Core Q11: Homecoming Q11: Liberty Active Adult Community Q11: Liberty Single Family Homes Q11: Trilogy Q11: Vineyard Bluffs I SUPPORTED THE PROPOSAL I OPPOSED THE PROPOSAL I DID NOT PARTICIPATE IN THE VOTE TOTAL Q11: Downtown/Core Q11: Homecoming Q11: Liberty Active Adult Community Q11: Liberty Single Family Homes Q11: Trilogy Q11: Vineyard Bluffs Total Respondents

Utility Rate Increase Survey 1 / 1 Q5 Did you support or oppose the proposed storm drain rates? (for property owners only) Answered: 46 Skipped: 0 28.57% 4 42.86% 6 28.57% 4 30.43% 14 21.88% 7 56.25% 18 21.88% 7 69.57% 32 11 24 11 46 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% I supported… I opposed t… I did not pa… Q13: Under $29,999 Q13: $30,000 - $49,999 I SUPPORTED THE PROPOSAL I OPPOSED THE PROPOSAL I DID NOT PARTICIPATE IN THE VOTE TOTAL Q13: Under $29,999 Q13: $30,000 - $49,999 Total Respondents

Utility Rate Increase Survey 1 / 1 Q8 If you had more information about why the water, wastewater and storm drain rate increases are needed, how likely would you support the rate increase? Answered: 193 Skipped: 0 16.13% 10 24.19% 15 59.68% 37 32.12% 62 5.88% 1 23.53% 4 70.59% 12 8.81% 17 22.22% 2 33.33% 3 44.44% 4 4.66% 9 14.29% 1 0.00% 0 85.71% 6 3.63% 7 35.42% 34 28.13% 27 36.46% 35 49.74% 96 0.00% 0 0.00% 0 100.00% 2 1.04% 2 48 49 96 193 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Very likely Somewhat l… Not likely Q11: Downtown/Core Q11: Homecoming Q11: Liberty Active Adult Community Q11: Liberty Single Family Homes Q11: Trilogy Q11: Vineyard Bluffs VERY LIKELY SOMEWHAT LIKELY NOT LIKELY TOTAL Q11: Downtown/Core Q11: Homecoming Q11: Liberty Active Adult Community Q11: Liberty Single Family Homes Q11: Trilogy Q11: Vineyard Bluffs Total Respondents

Type of Outreach Date Completed By Survey Implementation 31-Dec-24 Presentation of Survey Results January MRUC meeting Finalization of outreach efforts based on survey results January MRUC meeting Type of Outreach Date Completed By Update webpage to be more user friendly and based on Survey results, if needed 2/15/2025 Update Presentation based on Survey Results, if applicable 2/15/2025 Create and Send Out Billing Insert 2/16/2025 Presentations to Community Non-Profits, Trilogy, and Core 3 2/20/2025 Informational pieces in the City Manager weekly updates and Monthly Reports 1/15/2024, 3/31/2025 Newspaper Editorials written by Public Works Staff Educating the Public on issues with the Water and Sewer systems 1/15/2024, 3/31/2025 Social Media - Education Distribution Continuous Community Educational Event - National Water Week 5/4 - 5/10 Council - Approve Rates, Call Hearing 4/1/2025 Mail Prop 218 Notices 4/15/2025 Council - Public Hearing -Announce number of written protests and consider adoption of rates to take effect 7/1/2025 6/3/2025 Type of Outreach Date Completed By Update webpage to be more user friendly and based on Survey results, if needed 2/15/2026 Update Presentation based on Survey Results 2/15/2026 Create and Send Out Billing Insert 2/16/2026 Presentations to Community Non-Profits, Trilogy, and Core 2/20/2026 *Responsible Party Will Be Confirmed After Contract Execution Draft Sewer and Water Outreach Plan Draft Storm Drain Outreach Plan Restart Storm Drain Outreach

Informational pieces in the City Manager weekly updates and Monthly Reports 1/15/2026, 3/31/2026 Newspaper Editorials written by Public Works Staff Educating the Public on the issues with the Storm Drain System 1/15/2026, 3/31/2026 Social Media - Education Distribution Continuous Community Educational Event - National Water Week? 5/4 - 5/10 Council - Approve Rates, Call Hearing 3/3/2026 Mail Public Hearing Notices 3/18/2026 Council - Public Hearing 5/5/2026 Mail Election Ballots 5/22/2026 Election Date 7/9/2026