How to Identify and Report Scams in Polk County

Residents can avoid financial loss or identity theft by following official reporting procedures and recognizing common fraudulent tactics used by scammers.

• •If a scam attempt is unsuccessful and no money or identity information is stolen, there is no need to report it to law enforcement.
• •If money or identity information has been stolen, report the crime to the Polk County Sheriff's Office at 863-298-6200.
• •The IRS communicates only via U.S. Postal Service and never makes phone calls regarding taxes.
• •Bail bond scammers often request payment via CashApp, Zelle, or gift cards; verify inmate status directly with the Polk County Jail at 863-292-3400.
• •Warrants are not issued for missing jury duty, and the Clerk of Court does not demand payment of fines over the phone.
• •The Florida Department of Highway Safety and Motor Vehicles does not contact motorists via text message to demand payment or threaten arrest.
• •Phishing emails should be deleted or reported as spam; do not click links or provide personal information.
• •The T-shirt sales text scam began in January 2022; do not click links in these messages.
• •Social Security and the Office of Inspector General (OIG) can be reached at 1-800-269-0271 to report suspicious activity.