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Read. Follow. Verify.North Carolina Directs DHHS to Study Hospice Care Facility Accountability and Patient Complaints
Last action · April 14, 2025: Ref To Com On Rules, Calendar, and Operations of the House (House action)Sponsors: Garland Pierce and 16 others
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What This Bill Would Do
North Carolina directs the Department of Health and Human Services to study ways to improve hospice care facility responsiveness to patient and family complaints and report findings by April 1, 2026.
Establishes a state-mandated review of grievance procedures in hospice facilities, potentially leading to new legislative or administrative oversight rules for end-of-care providers.
Who It Would Affect
Groups the bill's text would affect if enacted, as described in the record. Being affected is not a position for or against it.
hospice care facilities
Hospice care facilities are subject to review of their complaint procedures, data collection, and potential new best practices or regulatory proposals.
hospice care patients and their families
Patients and families are the focus of the complaint data analysis and targeted improvements for communication and grievance resolution.
Department of Health and Human Services
The Department is assigned the legal responsibility to conduct the study, engage stakeholders, and draft the report and legislative recommendations.
Key Facts
- The North Carolina Department of Health and Human Services is directed to study ways to improve hospice care facility responsiveness to patient and family complaints.
- The Department must analyze complaint data collected from facilities, patients, and families.
- The Department must engage stakeholders, including hospice administrators and representatives from organizations like the Association for Home and Hospice Care of North Carolina.
- Findings and recommendations, including legislative or administrative proposals, must be reported by April 1, 2026.
Show all 6 facts
- The report must be submitted to the Joint Legislative Oversight Committee on Health and Human Services and the Fiscal Research Division.
- Required report contents include a summary of common complaints and recommendations for best practices regarding clear complaint procedures, timely investigations, open communication, and empowering families.
Frequently Asked Questions
Who must conduct the study on hospice complaints?
When is the final report due?
Which legislative bodies will receive the report?
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News Coverage
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Votes, people, money & the original sourceWhere This Stands
Currently in committee. The next step in the legislative lifecycle is Floor Vote.
Procedural history
3 actions- Apr 14, 2025HouseRef To Com On Rules, Calendar, and Operations of the House
- Apr 14, 2025HousePassed 1st Reading
- Apr 10, 2025HouseIntroducedFiled
Version history
Only one version on file - nothing to compare yet. As later stages (committee substitute, engrossed, enrolled) are captured, the redline appears here.
View official text →Lobbying Activity
No state lobbying filings in our records match this bill. Federal lobbying reports (LDA) cover Congress, so they are not listed on state bills.
Full breakdown
Who this bill affects and the strongest case for and against it, written only from the bill’s own text.
Sponsors
Show 12 more sponsors
Connected Entities
Sources
www.ncleg.gov
Analysis Score
0–100- Significance35How much this matters to a regular citizen
- Controversy10Intensity of disagreement among stakeholders
- Entertainment5Compellingness for a non-policy-wonk reader
- Buzz15Current news / social attention level
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