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North Carolina Regulates Motor Vehicle Dealer Franchises, Warranty Reimbursements, and Over-the-Air Sales Commissions

Original title: Clarify Motor Vehicle Dealer Laws.

Last action · May 5, 2025: Ref To Com On Rules and Operations of the Senate (Senate action)Sponsors: Brenden Jones and 14 others

Introduced
Committee
Floor Vote
Passed
Law

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Public stanceCommunity reactions are separate from the official record and reporting.

What This Bill Would Do

North Carolina lawmakers passed HB 406 to prohibit motor vehicle manufacturers from coercing dealers into facility upgrades, using rights of first refusal, or penalizing dealers based on past litigation. The measure requires manufacturers to provide reasonable compensation of at least 20 percent for product sales and sets strict warranty and recall reimbursement rules for dealers.

Why it matters

The measure alters the legal and financial relationship between automobile manufacturers and local franchised dealerships across the state by establishing mandatory reimbursement rates for loaner vehicles, warranty repairs, and remote software activations.

Background
  • North Carolina regulates motor vehicle franchise agreements and dealer rights under Chapter 20 of the General Statutes. context
  • The General Assembly of North Carolina acts as the state's primary legislative body. context

Who It Would Affect

Groups the bill's text would affect if enacted, as described in the record. Being affected is not a position for or against it.

Directly affected

Licensed new motor vehicle dealers

Dealers receive new protections regarding franchise transfers, mandatory minimum compensation for over-the-air sales, and full reimbursement for warranty and loaner vehicle expenses.

Directly affected

Motor vehicle manufacturers and distributors

Manufacturers face new statutory restrictions on franchise terminations, transfer denials, facility image requirements, and pricing of tools and training.

Indirectly affected

Retail customers

Retail customers may experience changes in how vehicle accessories, over-the-air upgrades, and loaner vehicles are handled during servicing.

Key Facts

  • Manufacturers are prohibited from conditioning franchise transfer approvals on a dealer's willingness to construct new facilities, renovate, or enter into a right of first refusal.
  • Manufacturers may not inquire about or consider whether an applicant or their affiliate previously commenced a civil or administrative proceeding against a manufacturer.
  • If a manufacturer rejects a dealer's proposed transfer or management change and the decision is not appealed or is overturned, the manufacturer must reimburse attorneys' fees for both dealer and applicant.
  • Manufacturers must pay franchised dealers reasonable compensation of at least 20 percent of gross collections for over-the-air vehicle accessories or upgrades sold within 12 months of purchase or when the dealer is directly involved.
Show all 10 facts
  • Manufacturers are banned from requiring a dealer to accept ownership of a new vehicle that cannot be immediately retailed due to an open recall, missing part, or stop sale order, or if not delivered within 90 days of shipping representation.
  • Manufacturers cannot vary the price charged to a dealer for tools or training based on the dealer's compliance with a facility image program.
  • Warranty and recall service compensation paid to dealers cannot be less than the dealer's current retail labor rate and retail parts amount.
  • Dealers may establish an average retail labor time allowance by submitting 100 sequential customer-paid service repair orders or 90 days of repair orders.
  • Manufacturers must reimburse dealers in full for the actual cost of providing a customer loaner or rental vehicle when required or approved by the manufacturer.
  • The act applies to all current and future franchise agreements in effect as of the effective date.

Frequently Asked Questions

What protection do dealers have against manufacturers rejecting a franchise transfer?
If a manufacturer objects to a transfer and the decision is later overturned or the parties choose not to appeal, the manufacturer must reimburse the dealer and applicant for their respective attorneys' fees.
What compensation do dealers receive for software updates or accessories sold remotely by manufacturers?
Dealers must receive reasonable compensation of not less than 20 percent of the gross compensation collected from the customer for permanent or temporary accessories, upgrades, or services sold or activated within 12 months of purchase or with the dealer's direct involvement.
Can manufacturers force dealers to accept vehicles with open recalls?
No. The act makes it unlawful for a manufacturer to require a dealer to accept ownership or possession of a new vehicle that cannot be immediately sold at retail due to an open recall, missing part, or .

What else do you want to know?

News Coverage

No news coverage found yet. Articles are indexed twice daily.

Where This Stands

Currently passed chamber. The next step in the legislative lifecycle is Law.

Procedural history

16 actions
  1. May 5, 2025Senate
    Ref To Com On Rules and Operations of the Senate
  2. May 5, 2025Senate
    Passed 1st Reading
  3. May 5, 2025Senate
    Regular Message Received From House
  4. May 1, 2025House
    Regular Message Sent To Senate
  5. May 1, 2025House
    Passed 3rd Reading
  6. May 1, 2025House
    Passed 2nd Reading
Show 10 earlier actions
  1. Apr 30, 2025House
    Placed On Cal For 05/01/2025
  2. Apr 30, 2025House
    Withdrawn From Cal
  3. Apr 29, 2025House
    Placed On Cal For 04/30/2025
  4. Apr 29, 2025House
    Cal Pursuant Rule 36(b)
  5. Apr 29, 2025House
    Reptd Fav
  6. Apr 9, 2025House
    Re-ref Com On Rules, Calendar, and Operations of the House
  7. Apr 9, 2025House
    Reptd Fav Com Substitute
  8. Mar 17, 2025House
    Ref to the Com on Transportation, if favorable, Rules, Calendar, and Operations of the House
  9. Mar 17, 2025House
    Passed 1st Reading
  10. Mar 13, 2025HouseIntroduced
    Filed

Version history

Only one version on file - nothing to compare yet. As later stages (committee substitute, engrossed, enrolled) are captured, the redline appears here.

View official text →

Lobbying Activity

No state lobbying filings in our records match this bill. Federal lobbying reports (LDA) cover Congress, so they are not listed on state bills.

Full breakdown

Who this bill affects and the strongest case for and against it, written only from the bill’s own text.

Sponsors

Discoveries

1 pattern noticed across the record

Patterns POLISCOPE noticed across the record. These are observations to investigate, not conclusions.

policy shift95% confidence

Expansion of Dealer Protections for Digital Sales

The legislation establishes explicit financial compensation rights for local dealers when manufacturers sell software upgrades or accessories remotely to local vehicle owners.

Connected Entities

Neal Jackson, Stephen Ross, Dean Arp and 10 more
PersonNeal Jackson“Cosponsor of HB 406”Map →
PersonStephen Ross“Sponsor of HB 406”Map →
PersonDean Arp“Cosponsor of HB 406”Map →
PersonSteve Tyson“Sponsor of HB 406”Map →
PersonDennis Riddell“Cosponsor of HB 406”Map →
PersonJeff McNeely“Cosponsor of HB 406”Map →
PersonFrank Iler“Cosponsor of HB 406”Map →
PersonHoward Penny“Cosponsor of HB 406”Map →
PersonErin Paré“Cosponsor of HB 406”Map →
PersonBrenden Jones“Representative and primary sponsor of HB 406”Map →
PersonAlan Branson“Cosponsor of HB 406”Map →
PersonKelly Hastings“Cosponsor of HB 406”Map →
PersonJake Johnson“Cosponsor of HB 406”Map →

Sources

Analysis Score

0–100
  • Significance75
    How much this matters to a regular citizen
  • Controversy40
    Intensity of disagreement among stakeholders
  • Entertainment5
    Compellingness for a non-policy-wonk reader
  • Buzz25
    Current news / social attention level

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