POLISCOPE
Back to feed
SB 202FLORIDA · STATEWIDESession 2026dead
High Impact

Proposed Law Requiring Human Review for Insurance Claim Denials

Original title: Mandatory Human Reviews of Insurance Claim Denials

March 13, 2026

Track this bill to get notified when it advances a stage. One tap to stop, anytime.

The Frame

What this does

If enacted, this law would change how insurance companies process claims by requiring human accountability for denials, potentially increasing the time or cost of claims processing for insurers while providing claimants with a specific person to hold accountable for coverage decisions.

Who is mentioned in the record

Potentially affected actors named in the source documents. Mention is not a position.

Insurance claimants

Claimants would receive more detailed denial notices and the assurance that a human professional reviewed their claim.

Insurance companies

Insurers would be required to change their claims-handling processes, maintain new records, and update their internal manuals to ensure human oversight.

What changed

Last recorded activity March 13, 2026.

What's next

Introduced.

Summary

This bill would require insurance companies to have a make the final decision on any claim denial, preventing the use of AI or s as the sole basis for rejecting a claim. It also mandates that insurers document these human reviews and clearly identify the person responsible for the decision in all denial notices sent to customers.

Key Facts

You don't have to trust us. Each fact below is taken straight from the official document - click any one to see the exact passage, highlighted in the original.

Frequently Asked Questions

Does this bill ban the use of AI in insurance claims?
No. It prohibits using AI as the 'sole basis' for a denial. AI can still be used as a tool, but a human must perform an independent review and make the final decision.
How will I know if a human reviewed my claim denial?
Under the bill, the insurer is required to identify the specific who made the decision in the denial communication sent to you.

Why It Matters

If enacted, this law would change how insurance companies process claims by requiring human accountability for denials, potentially increasing the time or cost of claims processing for insurers while providing claimants with a specific person to hold accountable for coverage decisions.

News Coverage

No news coverage found yet. Articles are indexed twice daily.

Sponsors

Discoveries

Patterns POLISCOPE noticed across the record. These are observations to investigate, not conclusions.

policy shift90% confidence

Human-in-the-loop mandate

The bill represents a legislative attempt to codify 'human-in-the-loop' requirements for AI-driven financial services.

Connected Entities

Sources

Open source document

openstates.org

Analysis Score

0–100
  • Significance75
    How much this matters to a regular citizen
  • Controversy60
    Intensity of disagreement among stakeholders
  • Entertainment10
    Compellingness for a non-policy-wonk reader
  • Buzz40
    Current news / social attention level

Publisher tools

Share or embed this record

POLISCOPE publisher tools

Share or embed this record