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Massachusetts requires ATM receipts to include financial abuse help contacts

Original title: An Act relative to ATM receipts

Last action · November 10, 2025: Accompanied a study order, see H4712Sponsor: Adrianne Ramos

Introduced
Committee
Floor Vote
Passed
Law

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What This Bill Would Do

Financial institutions in Massachusetts must now provide contact information for domestic violence, financial abuse support, and emergency services on written ATM and point-of-sale transfer receipts. The updated documentation requirement applies to s initiated by consumers.

Why it matters

Bank customers using automated teller machines will receive immediate access to crisis resources, legal help, and emergency contacts directly on their transaction printouts.

Background
  • Chapter 167B of the Massachusetts General Laws governs electronic funds transfer systems and consumer banking rights within the state. context
  • Adrianne Pusateri Ramos serves as the State Representative representing North Andover in the Massachusetts General Court. context

Who It Would Affect

Groups the bill's text would affect if enacted, as described in the record. Being affected is not a position for or against it.

Directly affected

financial institutions

Financial institutions must update their electronic fund transfer documentation systems to include specific financial abuse contact information and helpline details.

Directly affected

consumers

Consumers receive mandatory crisis and financial abuse support contact information on written documentation for electronic fund transfers.

Key Facts

You don't have to trust us. Each fact below is taken straight from the official document - click any one to see the exact passage, highlighted in the original.

Frequently Asked Questions

What new information will appear on ATM receipts under this bill?
ATM receipts must include contact details for financial abuse support, including the holding bank, a financial management non-profit, the national domestic violence hotline, the Massachusetts behavioral health help line, the Attorney General's office, and 911.
Which transactions are affected by this requirement?
The requirement applies to each initiated by a consumer from an or .

What else do you want to know?

News Coverage

No news coverage found yet. Articles are indexed twice daily.

Where This Stands

Currently in committee. The next step in the legislative lifecycle is Floor Vote.

Procedural history

4 actions
  1. Nov 10, 2025House
    Accompanied a study order, see H4712
  2. Apr 8, 2025Joint
    Hearing scheduled for 04/15/2025 from 10:00 AM-01:00 PM in A-2
  3. Feb 27, 2025Senate
    Senate concurred
  4. Feb 27, 2025HouseCommittee
    Referred to the committee on Financial Services

Version history

Only one version on file - nothing to compare yet. As later stages (committee substitute, engrossed, enrolled) are captured, the redline appears here.

View official text →

Lobbying Activity

No state lobbying filings in our records match this bill. Federal lobbying reports (LDA) cover Congress, so they are not listed on state bills.

Full breakdown

Who this bill affects and the strongest case for and against it, written only from the bill’s own text.

Sponsors

Connected Entities

National Domestic Violence Hotline, Massachusetts behavioral health help line, Attorney General and 1 more
OrganizationNational Domestic Violence Hotline“Hotline required to be listed on ATM receipts”Map →
OrganizationMassachusetts behavioral health help line“Help line required to be listed on ATM receipts”Map →
OrganizationAttorney General“Office included in the required ATM receipt contact list for financial abuse sup”Map →
PersonAdrianne Ramos“Representative of North Andover who filed the petition for House Bill 1294”Map →

Sources

Open source document

malegislature.gov

Analysis Score

0–100
  • Significance45
    How much this matters to a regular citizen
  • Controversy10
    Intensity of disagreement among stakeholders
  • Entertainment5
    Compellingness for a non-policy-wonk reader
  • Buzz20
    Current news / social attention level

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