Hearing on VA Electronic Health Record System Delays
January 1, 2023
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The Frame
The delay of the program affects the timeline for when veterans and medical staff at the Mann-Grandstaff VA Medical Center will transition to a new digital health record system.
Potentially affected actors named in the source documents. Mention is not a position.
Veterans
The transition to a new electronic health record system impacts how their medical information is managed and accessed at the medical center.
VA Medical Staff
Staff are required to undergo training and adapt to the new electronic health record system for daily operations.
Cerner Government Services
As the contractor, they are responsible for the development and implementation of the health record system.
Last recorded activity January 1, 2023.
Next step not available in the current record.
Summary
Key Facts
- The VA delayed the planned March 28, 2020, launch of the Electronic Health Record Modernization program at the Mann-Grandstaff VA Medical Center.
- Facility staff reported concerns regarding product development as early as December 2019.
- Staff reported frustration with the system and training processes during 'superuser' training in mid-January 2020.
- The Subcommittee on Technology Modernization was briefed by the VA on January 17, 2020, but was not informed of the staff concerns at that time.
- The Secretary of the VA informed the subcommittee of the project delay on February 10, 2020.
Frequently Asked Questions
Why was the electronic health record launch delayed?
When was the subcommittee informed about the problems?
Why It Matters
The delay of the program affects the timeline for when veterans and medical staff at the Mann-Grandstaff VA Medical Center will transition to a new digital health record system.
News Coverage
Sponsors
Discoveries
Patterns POLISCOPE noticed across the record. These are observations to investigate, not conclusions.
Transparency Gap
There was a significant gap between when VA staff identified system issues in January and when the subcommittee was informed in February.
Connected Entities
Sources
www.govinfo.gov
Analysis Score
0–100- Significance75How much this matters to a regular citizen
- Controversy60Intensity of disagreement among stakeholders
- Entertainment30Compellingness for a non-policy-wonk reader
- Buzz20Current news / social attention level
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