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FEDERALhearing transcript

Oversight Hearing: Improving IT Management at the Library of Congress

Original title: OVERSIGHT OF THE LIBRARY OF CONGRESS' INFORMATION TECHNOLOGY MANAGEMENT

January 1, 2017

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The Frame

What this does

The Library of Congress is modernizing its IT infrastructure to ensure the continued operation of the Copyright Office and the National Library Service for the Blind and Physically Handicapped, which serve hundreds of thousands of users annually.

Who is mentioned in the record

Potentially affected actors named in the source documents. Mention is not a position.

Library of Congress staff

Staff must now coordinate all technology activities through the Office of the Chief Information Officer.

Copyright Office users

Users rely on the Library's IT systems to register copyright claims.

National Library Service for the Blind and Physically Handicapped patrons

Patrons rely on the Library's digital and physical distribution systems for braille and recorded books.

What changed

Last recorded activity January 1, 2017.

What's next

Next step not available in the current record.

Summary

The House Committee on House Administration held a hearing to review the Library of Congress' progress in addressing 31 recommendations from a audit regarding IT management. The Library is working to modernize its systems, centralize IT coordination, and fill leadership gaps to better serve its various departments and the public.

Key Facts

  • The GAO audit identified 6 broad findings and 31 recommendations for improving the Library's IT management.
  • The Library has fully implemented 5 of the 31 GAO recommendations as of June 2017.
  • The Library has committed to closing an additional 22 recommendations by the end of 2017.
  • Bud Barton was appointed as the Library's Chief Information Officer in 2015.
  • In 2016, the Librarian of Congress mandated that all technology activities be centrally coordinated and approved by the Chief Information Officer.
  • The Library has completed a new IT strategic plan and implemented processes to inventory and review IT investments.
  • The Library maintains over 164 million items in its collections.
  • The Copyright Office registered over 414,000 claims in fiscal year 2016.
  • The National Library Service for the Blind and Physically Handicapped provided 22 million items to over 800,000 individuals in fiscal year 2016.

Frequently Asked Questions

Why is the Library of Congress changing its IT management?
The Library is addressing long-standing management challenges and 31 specific recommendations from a audit to modernize systems and improve service delivery.
What specific IT problems were identified?
The found a lack of strategic planning, investment management, acquisition management, information security, and a lack of centralized leadership.

Why It Matters

The Library of Congress is modernizing its IT infrastructure to ensure the continued operation of the Copyright Office and the National Library Service for the Blind and Physically Handicapped, which serve hundreds of thousands of users annually.

News Coverage

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Sponsors

Discoveries

Patterns POLISCOPE noticed across the record. These are observations to investigate, not conclusions.

policy shift100% confidence

Centralization of IT Authority

The Library shifted from decentralized IT management to a model where all technology activities must be approved by the Chief Information Officer.

Connected Entities

personGregg HarperChairman of the Committee on House AdministrationMap →
personZoe LofgrenMember of the Committee on House AdministrationMap →
organizationLibrary of CongressSubject of the oversight hearingMap →
personBud BartonChief Information Officer of the Library of CongressMap →
personCarla HaydenLibrarian of CongressMap →
organizationGovernment Accountability OfficeConducted the audit of the Library's IT systemsMap →

Sources

Open source document

www.govinfo.gov

Analysis Score

0–100
  • Significance60
    How much this matters to a regular citizen
  • Controversy10
    Intensity of disagreement among stakeholders
  • Entertainment5
    Compellingness for a non-policy-wonk reader
  • Buzz10
    Current news / social attention level

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